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Problem loading Outlook plugin

M

Hello,

I have installed the Outlook plug-in and till yesterday it worked perfect. Then I had to uninstall Service Pack 1 for my Office 2010 because I noticed some freeze problems.

After that ToDoist isn't shown anymore. In the Ad-In list it is shown and if you select it there will be a "runtime error".

In the internet I found a command prompt instruction (using: set VSTO_SUPPRESSDISPLAYALERTS=0) to get an error popup. Here is the content (sorry it is German ;-)):

Schwerwiegender Fehler (Exception from HRESULT: 0x8000FFFF (E_UNEXPECTED))


************** Ausnahmetext **************
System.Runtime.InteropServices.COMException (0x8000FFFF): Schwerwiegender Fehler (Exception from HRESULT: 0x8000FFFF (E_UNEXPECTED))
at Microsoft.VisualStudio.Tools.Office.Runtime.Interop.IHostServiceProvider.SetProperty(String name, Object value)
at Microsoft.VisualStudio.Tools.Office.Runtime.DomainCreator.GetAssemblyDataFromManifests(String solutionLocation, String manifestLocator, String documentName, Boolean showUIDuringDeployment, CustomizationType customizationType, OfficeVersion officeVersion, IHostServiceProvider interopServiceProvider)
at Microsoft.VisualStudio.Tools.Office.Runtime.DomainCreator.CreateCustomizationDomainInternal(String solutionLocation, String manifestName, String documentName, Boolean showUIDuringDeployment, IntPtr hostServiceProvider, Boolean useFastPath, IntPtr& executor)


************** Geladene Assemblys **************
mscorlib
Assemblyversion: 4.0.0.0
Win32-Version: 4.0.30319.17929 built by: FX45RTMREL
CodeBase: file:///C:/Windows/Microsoft.NET/Framework/v4.0.30319/mscorlib.dll
----------------------------------------
Microsoft.VisualStudio.Tools.Office.Runtime
Assemblyversion: 10.0.0.0
Win32-Version: 10.0.40303.0
CodeBase: file:///C:/Windows/Microsoft.Net/assembly/GAC_MSIL/Microsoft.VisualStudio.Tools.Office.Runtime/v4.0_10.0.0.0__b03f5f7f11d50a3a/Microsoft.VisualStudio.Tools.Office.Runtime.dll
----------------------------------------
System.Core
Assemblyversion: 4.0.0.0
Win32-Version: 4.0.30319.17929 built by: FX45RTMREL
CodeBase: file:///C:/Windows/Microsoft.Net/assembly/GAC_MSIL/System.Core/v4.0_4.0.0.0__b77a5c561934e089/System.Core.dll
----------------------------------------
System
Assemblyversion: 4.0.0.0
Win32-Version: 4.0.30319.18021 built by: FX45RTMGDR
CodeBase: file:///C:/Windows/Microsoft.Net/assembly/GAC_MSIL/System/v4.0_4.0.0.0__b77a5c561934e089/System.dll
----------------------------------------
Microsoft.VisualStudio.Tools.Applications.Hosting
Assemblyversion: 10.0.0.0
Win32-Version: 10.0.40303.0
CodeBase: file:///C:/Windows/Microsoft.Net/assembly/GAC_MSIL/Microsoft.VisualStudio.Tools.Applications.Hosting/v4.0_10.0.0.0__b03f5f7f11d50a3a/Microsoft.VisualStudio.Tools.Applications.Hosting.dll
----------------------------------------
Microsoft.VisualStudio.Tools.Applications.ServerDocument
Assemblyversion: 10.0.0.0
Win32-Version: 10.0.40303.0
CodeBase: file:///C:/Windows/Microsoft.Net/assembly/GAC_MSIL/Microsoft.VisualStudio.Tools.Applications.ServerDocument/v4.0_10.0.0.0__b03f5f7f11d50a3a/Microsoft.VisualStudio.Tools.Applications.ServerDocument.dll
----------------------------------------
Microsoft.VisualStudio.Tools.Applications.Runtime
Assemblyversion: 10.0.0.0
Win32-Version: 10.0.40303.0
CodeBase: file:///C:/Windows/Microsoft.Net/assembly/GAC_MSIL/Microsoft.VisualStudio.Tools.Applications.Runtime/v4.0_10.0.0.0__b03f5f7f11d50a3a/Microsoft.VisualStudio.Tools.Applications.Runtime.dll
----------------------------------------
System.Windows.Forms
Assemblyversion: 4.0.0.0
Win32-Version: 4.0.30319.18036 built by: FX45RTMGDR
CodeBase: file:///C:/Windows/Microsoft.Net/assembly/GAC_MSIL/System.Windows.Forms/v4.0_4.0.0.0__b77a5c561934e089/System.Windows.Forms.dll
----------------------------------------
System.Drawing
Assemblyversion: 4.0.0.0
Win32-Version: 4.0.30319.18021 built by: FX45RTMGDR
CodeBase: file:///C:/Windows/Microsoft.Net/assembly/GAC_MSIL/System.Drawing/v4.0_4.0.0.0__b03f5f7f11d50a3a/System.Drawing.dll
----------------------------------------
Microsoft.VisualStudio.Tools.Office.Runtime.resources
Assemblyversion: 10.0.0.0
Win32-Version: 10.0.40303.0
CodeBase: file:///C:/Windows/Microsoft.Net/assembly/GAC_MSIL/Microsoft.VisualStudio.Tools.Office.Runtime.resources/v4.0_10.0.0.0_de_b03f5f7f11d50a3a/Microsoft.VisualStudio.Tools.Office.Runtime.resources.dll
----------------------------------------
System.Deployment
Assemblyversion: 4.0.0.0
Win32-Version: 4.0.30319.17929 built by: FX45RTMREL
CodeBase: file:///C:/Windows/Microsoft.Net/assembly/GAC_MSIL/System.Deployment/v4.0_4.0.0.0__b03f5f7f11d50a3a/System.Deployment.dll
----------------------------------------
System.Configuration
Assemblyversion: 4.0.0.0
Win32-Version: 4.0.30319.17929 built by: FX45RTMREL
CodeBase: file:///C:/Windows/Microsoft.Net/assembly/GAC_MSIL/System.Configuration/v4.0_4.0.0.0__b03f5f7f11d50a3a/System.Configuration.dll
----------------------------------------
System.Xml
Assemblyversion: 4.0.0.0
Win32-Version: 4.0.30319.17929 built by: FX45RTMREL
CodeBase: file:///C:/Windows/Microsoft.Net/assembly/GAC_MSIL/System.Xml/v4.0_4.0.0.0__b77a5c561934e089/System.Xml.dll
----------------------------------------
System.Security
Assemblyversion: 4.0.0.0
Win32-Version: 4.0.30319.18021 built by: FX45RTMGDR
CodeBase: file:///C:/Windows/Microsoft.Net/assembly/GAC_MSIL/System.Security/v4.0_4.0.0.0__b03f5f7f11d50a3a/System.Security.dll
----------------------------------------
System.Xml.Linq
Assemblyversion: 4.0.0.0
Win32-Version: 4.0.30319.17929 built by: FX45RTMREL
CodeBase: file:///C:/Windows/Microsoft.Net/assembly/GAC_MSIL/System.Xml.Linq/v4.0_4.0.0.0__b77a5c561934e089/System.Xml.Linq.dll
----------------------------------------
Microsoft.VisualStudio.Tools.Applications.ServerDocument.resources
Assemblyversion: 10.0.0.0
Win32-Version: 10.0.40303.0
CodeBase: file:///C:/Windows/Microsoft.Net/assembly/GAC_MSIL/Microsoft.VisualStudio.Tools.Applications.ServerDocument.resources/v4.0_10.0.0.0_de_b03f5f7f11d50a3a/Microsoft.VisualStudio.Tools.Applications.ServerDocument.resources.dll
----------------------------------------

I also uninstalled and re-installed ToDoist with the latest version but with no effect.

Regards,
Martin

All responses

David Trey staff
Replied on May 17, 2013 - 11:55

Hello Martin,

Please try to install this version of our plugin: https://d2dq6e731uoz0t.cloudfront.net/23ba6af99340be5655be8317812129dd/as/OutlookTodoist.Adx.RC.exe and let me know if it works. Unfortunately, the latest version of Outlook, that is - with the latest service pack and updates may be necessary, but try to install this version without it and see if it works.

Note - first uninstall the old plugin through the Control Panel -> Programs and Features (it's listed as "OutlookTodoist").


Best regards,
David

M
Martin
Replied on May 21, 2013 - 09:44

Hello David,

I tried and it worked perfect.

Thanks a lot.

Best regards,
Martin

ZJ
Zamir Javer
Replied on May 22, 2013 - 17:30

I installed the todoist on home comp and works fine and shows in outlook

installed at work comp and it does not show anywhere....how do i find it...not even showing in the programs list in control panel

David Trey staff
Replied on May 22, 2013 - 17:32

Hello Zamir,

Please try to install this version at work: https://d2dq6e731uoz0t.cloudfront.net/dd3ee27e5f623430cf33da6b318c7466/as/OutlookTodoist.Adx.exe and let me know if the issue persists.

If should be listed as "OutlookTodoist" in the Control Panel. If it's not there or can't be installed, please ask your system administrator at work if there aren't any restrictions in installing such plugins.


Best regards,
David