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Completed sub task

Hallo,

after completing the sub task the number near the project does not decrease: why?
I would like to only see the number of sub tasks open.
Is it possible?

All responses

David Trey staff
Replied on May 17, 2013 - 11:47 UTC

Hello Enrico,

Unfortunately, I can't reproduce this issue. Checking off a sub-task, immediately decreases the task count in a project by 1.

Please tell me:
- How are you accessing Todoist (through the web-app, plugin, extensions, mobile apps)?
- If you access it through the web - what browser are you using and can you reproduce it in a different browser. If through the mobile apps - what mobile phone/system version do you use. If other plugins - which ones?


Best regards,
David

enrico premium
Replied on May 23, 2013 - 17:10 UTC

Hello David,

I acces to todoist through the broweser and mobile app (iphone).
I use Firefox and explorer.

enrico

Brendon Wadey staff
Replied on May 23, 2013 - 17:26 UTC

Hi Enrico,

Could you please try logging out of the iPhone app, as well as Todoist.com and clear Firefox's cache. (Firefox Button, Options, Options, Privacy Tab, then click on "remove individual cookies" and search for Todoist)

Thanks,
Brendon.

enrico premium
Replied on May 28, 2013 - 11:57 UTC

Hi Brendon,

I did what you asked me but the problem the defect remained.
For example: I have a project with 1 task and n°2 sub tasks.
I have completed both tasks: the number next to the project is still 3.

enrico

David Trey staff
Replied on May 28, 2013 - 13:16 UTC

Hello Enrico,

Unfortunately, I can't reproduce this issue either. Please clear the cache (manually remove Todoist's offline data) and make sure that you're accessing Todoist directly through https://todoist.com and not through a bookmark pointing elsewhere. When you go to todoist.com you should then be automatically redirected to version v=123.

Also, please try to add a new project, a couple of tasks and sub-tasks into it and confirm if the issue persists in this project as well.


Best regards,
David

enrico premium
Replied on May 30, 2013 - 06:07 UTC

Hi David.

he problem is solved
The used version is v = 124.

there was the problem of old projects: I unchek then chek again complete the task. the numbering is now correct.

thanks for everything.

enrico