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I have an error which I cannot clear.

PN

The error is:

Error:

Generic Failure Occurred

I have uninstalled and re-installed but the error remains in the Outlook window after trying to load.

All responses

Brendon Wadey staff
Replied on May 15, 2013 - 19:00

Hi Phil,

Please try to install this version and let me know if the issue continues.

https://d2dq6e731uoz0t.cloudfront.net/23ba6af99340be5655be8317812129dd/as/OutlookTodoist.Adx.RC.exe

If it does,

- What Outlook/Office version are you running?
- What version of Windows are you running? (32/64bit, 2007, 2010...)
- Any proxies, firewalls etc?

Thanks,
Brendon.

PN
Phil Noyes
Replied on May 16, 2013 - 06:59

Hi Brendon

Strangely the error is not present today. I have outlook 2007 on WIndows7 64bit. Watchguard Firewall has not blocked Todoist before but may have been the issue.

I will continue and fingers crossed it was a third party issue that will not reappear.

Thanks for your help
Regards
Phil