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Karma - reduction value

E

Hi!
I have no task with maturity outdated but the Karma value decreases of 3 points every updates ("You have tasks are over 4 days overdue").
Why?

All responses

David Trey staff
Replied on May 14, 2013 - 11:52 UTC

Hello Enrico,

Please tell me - when you type "overdue" or "od" within the search box, do you see any tasks on the list? If not, please confirm and we'll investigate this issue on our end.


Best regards,
David

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enrico premium
Replied on May 14, 2013 - 12:19 UTC

Hello David,

if I type "q: overdue" in the search box I don't see anything on the list.

Enrico

David Trey staff
Replied on May 14, 2013 - 12:21 UTC

Enrico,

please type only "overdue" without "q: ". The q: function only searches for tasks that contain the work you search for, but if you search for a date, just type "today" or "20 days" or, in this case - "overdue".


Best regards,
David

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enrico premium
Replied on May 14, 2013 - 12:27 UTC

All right.

If I type only "overdue" or "od" don't see anything.

David Trey staff
Replied on May 14, 2013 - 17:20 UTC

Enrico,

This issue should now be fixed, please let us know if it would persist in the next Karma updates.


Best regards,
David

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enrico premium
Replied on May 17, 2013 - 05:59 UTC

David,

all perfect! thanks for the help.

Enrico

Dmitry Gruznevich premium
Replied on Jun 03, 2013 - 19:52 UTC

David,
I have same problem, it decreases 20 points every update. Please help!

David Trey staff
Replied on Jun 03, 2013 - 22:33 UTC

Hello Dmitriy,

Please confirm - you have no overdue tasks and you did not postpone any tasks on your account? Also, what does the icon showing the reduction say when you hover over it? Is it reduced for postponing or having overdue tasks?


Best regards,
David

David Trey staff
Replied on Jun 03, 2013 - 22:35 UTC

Dmitriy,

Also, we've just made some changes, please confirm if the issue persists.


Best regards,
David

Dmitry Gruznevich premium
Replied on Jun 04, 2013 - 09:52 UTC

David,
13 hours ago reduction stopped. Thank you!
Answering your question: icon was saying: "You have tasks are over 4 days overdue"