+ Add Question

can't seem to login

JB

I keep getting this message from Chrome even after clearing my cookies properly. What can be done about it?

The webpage at https://todoist.com/app?v=108 has resulted in too many redirects. Clearing your cookies for this site or allowing third-party cookies may fix the problem. If not, it is possibly a server configuration issue and not a problem with your computer.

All responses

Daniel Miller premium
Replied on May 02, 2013 - 22:15 UTC

Having the same issue/message. Cleared cookies/cache/ restarted Chrome...

Have attempted using bookmark, typing into address bar and through Chrome plugin all with the same result.

David Trey staff
Replied on May 02, 2013 - 22:22 UTC

Hello,

We've been able to reproduce this issue only when using Todoist in a different language than English.

Please tell me:
- Are you using Todoist in English?
- Have you tried to type todoist.com within the address bar (don't use bookmarks)?
- Have you tried to go directly to https://todoist.com/app?v=108 after this message appeared?


Best regards,
David

Steven Leist premium
Replied on May 02, 2013 - 22:34 UTC

I am having the same exact issue. I have tried going straight to the todist.com, https://todoist.com/app?v=108, use the Mac app and nothing works.

I get the same error as Jonathan listed above. I have cleared cookies and restarted the machine as well.

No luck.

David Trey staff
Replied on May 02, 2013 - 22:45 UTC

Hello,

This issue should now been fixed. Please let us know if it persists.

Please note that on the desktop apps it may be necessary to log out. On Windows, you can log out through the TD icon in the notifications area (system tray), on a Mac - you can find the logout option in the TD icon of the top bar.


Best regards,
David