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Invoice?

B

Hi,

Sorry is it possible to get an invoice for paying the premium version? Where should it be requested? It is not for my but my colleague's account.

Thank you.
Bart

All responses

David Trey staff
Replied on May 02, 2013 - 11:52

Hello Bart,

Unfortunately, it's not possible to receive an invoice right now, but we're planning to offer different payment options in the near future and this will also introduce the option of invoicing.


Best regards,
David

S5
Studio 51 s.r.o. premium
Replied on Mar 01, 2014 - 10:16

Hi, we need invoice for our paid subscription!

David Trey staff
Replied on Mar 03, 2014 - 12:24

Hello,

Unfortunately, we're not issuing invoices yet, but we'll offer such service in near future.


Best regards,
David

Andrzej Hamankiewicz premium
Replied on Mar 04, 2014 - 18:41

But when? It's really important, because I'd like to implement Todoist in our company (for our tran).

Brendon Wadey staff
Replied on Mar 04, 2014 - 18:51

Andrzej,

We do not have any ETA at this time.

Regards,
Brendon.

Peer Linsenmaier premium
Replied on May 08, 2014 - 08:35

no invoice? (-1)

ŁB
Łukasz Bonczol premium
Replied on May 08, 2014 - 08:44

If the invoice is impossible to get, how about making payment for 5 accounts with one transfer? Would it be possible?

Clyde Romo staff
Replied on May 08, 2014 - 09:34

Hi Łukasz,

As David mentioned, we're hoping to offer a more business friendly solution but paying for 5 accounts with one transfer is not possible yet.

Regards,

Clyde

NG
Nicolas Gourgues premium
Replied on May 12, 2014 - 10:30

HI,
Do you have your VAT number ? I read people asking for invoice for almost 2 years now... It's really important for company.
Best
Nicolas

David Trey staff
Replied on May 12, 2014 - 12:16

Hello Nicolas,

Unfortunately not, but we'll introduce invoicing very soon. Sorry for the inconvenience.


Best regards,
David

NG
Nicolas Gourgues premium
Replied on May 12, 2014 - 12:18

Ok. Do you have a more precise date ?

David Trey staff
Replied on May 12, 2014 - 12:25

Nicolas,

Unfortunately not. We always try to avoid releasing unfinished features in general. Once it works reliably, we'll publish it. A rough estimate would be end of May or beginning of July as it's the next planned feature to be released and we've been working on it already, we hope it'll be the end of May.


Best regards,
David

NG
Nicolas Gourgues premium
Replied on May 12, 2014 - 13:04

Hope too :) Thx

Ryan Green premium
Replied on May 16, 2014 - 11:43

Can't you at least send an email confirmation of premium purchase when paying by PayPal, so our accountant has some reference of the purchase?

Surely this is normal practise for any web subscription company...?!

David Trey staff
Replied on May 16, 2014 - 12:36

Hello Ryan,

Every payment results in a payment receipt being sent either by us if you pay through our site, or by PayPal, Google or Apple.

Please check your spam folder if you haven't received the receipt from PayPal upon purchase.


Best regards,
David

Ryan Green premium
Replied on May 19, 2014 - 11:19

Hello David,

We have received the Paypal receipt thank you, but regardless of that, I would expect an email confirmation from yourselves, showing your business details, as an invoice, like any normal company would.

To provide a service without any issue of receipt of invoice (directly) from yourselves is bad practise really... Especially with no mention of your company address, etc (I have however, found this now through your 'press' section on the website).

CN
Christophe Nebout premium
Replied on May 25, 2014 - 17:34

Hi, I was considering todoist for our company but if I can't have invoices and an alternative payment method (ex credit card for all the accounts I want to create for the company) it is clearly a no go for me. Our IRS laws expect us to provide invoices with at least our company name and address, the price, the description of the buyed product, the method of payment and your company name and address. If not I shall pay on my wallet for all our employees (ok we're not google but it will still hurt me a little :) )

Seriously guys... making such nice and pro product for companies and not issuing invoices? ^_^

Have a nice day

Peter Timpone premium
Replied on Jul 04, 2014 - 15:55

Any word on the invoice issue?

David Trey staff
Replied on Jul 04, 2014 - 16:33

Hello Peter,

We are issuing invoices for Todoist for Business users. If you go to https://todoist.com/business and start the trial then if you're already a Premium user, the value of the remaining Premium time would lower the amount of your first invoice.

That said, although we can't issue an invoice for your previous Premium payment, you could move over to Todoist for Business, enter your company data in the Admin panel and make a monthly or annual payment which will, as I've mentioned, be lowered by the value of your remaining Premium time.


Best regards,
David