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TD on Windows XP

CG

Just upgraded from trial to Premium,
I am unable to upload files from my desktop.
Clicking Upload returns dots and no document list to select from.

All responses

Brendon Wadey staff
Replied on Apr 22, 2013 - 19:44

Hi Clement,

Please clarify for me,

-which version of the Todoist app are running.

Please try logging out and back in again.

Thanks,
Brendon.

CG
Clement Gemayel
Replied on Apr 22, 2013 - 19:56

Windows XP desktop version just re-dowloaded from TD site.

Brendon Wadey staff
Replied on Apr 22, 2013 - 20:01

Hi,

Did logging out and back in again work for you?

Thanks,
Brendon.

CG
Clement Gemayel
Replied on Apr 22, 2013 - 21:21

Hi Brendon,
Yes, tried logout and back to no avail.
Select file does not go anywhere to select.
Clicking Upload returns: no file selected (obviously if i cannot select from my HD documents)


Brendon Wadey staff
Replied on Apr 22, 2013 - 21:27

Hi,

Please try installing this early release version of the app.

https://d2dq6e731uoz0t.cloudfront.net/46df05282d620e14d9ddd8a60d813dad/as/Todoist_for_Windows.RC.exe

What type of file are you trying to upload, how large is the file? Have you tried another file to see if it works?

Thanks,
Brendon.

CG
Clement Gemayel
Replied on Apr 23, 2013 - 06:18

Hi Brendon, Installed version above. Same problem. It's just does not enable choosing a file to upload. Clicking choose file gets nowhere. Files i tried are small PDF files on my harddrive.

David Trey staff
Replied on Apr 23, 2013 - 07:06

Hello Clement,

Please tell me :
- Did you uninstall the old version through Programs and Features before installing the new one (also, was the old app closed as you've uninstalled it, it must quit through the TD icon in the notifications area)?
- Are you using the 32-bit or the 64-bit version of Windows XP?
- Is your system up-to-date (incl. all service packs)?


Best regards,
David

CG
Clement Gemayel
Replied on Apr 23, 2013 - 21:15

Hi Brendon,
File Select and Upload works fine now after uninstalling TD, deleting the old associated exe from Registry and installing the latest release you sent.
Thanks
Clement