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Add tasks via Gmail not working properly

Dear sir/madam,

I tried to add tasks via email. I have three projects and therefore I created three email addresses in Outlook. This works fine.

When I use Gmail this isn't possible for some reason.
It seems that I can not use the format: nameproject1 <project.number@todoist.net>;. Of course I'm able to create three mail contacts with different names but they al have the same address then and mail isn't redirected into the correct project in Todoist, but all end up in the same project.
Do you have a solution for this?

Thanks in advance.

Wilbert Scheer

All responses

David Trey staff
Replied on Apr 22, 2013 - 07:07

Hello Wilbert,

Please try to add only the email address to your contacts list in Google such as: project.123456789123@todoist.com without the name of the project in the front or the <> signs.


Best regards,
David

wilbertscheer premium
Replied on Apr 22, 2013 - 07:25

Hi David,

I already tried that with success (named the contact Todoist)! But in this way I can't direct a task into a certain project. In my case Todoist selects the first one.
The point is that in Gmail is it doesn't seem to be possible to use a pre name in front of the email address to direct it into the desirable project e.g. Testproject <project.number@todoist.com>;.

Best regards,
Wilbert

David Trey staff
Replied on Apr 22, 2013 - 08:16

Wilbert,

Please clarify - have you tried to use only the email address as instructed?

For example, if on Todoist you see the following:

MyProject <project.12345678@todoist.net>;

then please do not add anything else except the email address to your contact list. This is what you should add to your contact list in GMail:

project.12345678@todoist.net

You can then choose a name in GMail for this contact, but don't put the name in front of the address or use the <> signs within the email address.


Best regards,
David

wilbertscheer premium
Replied on Apr 22, 2013 - 14:14

Hello David,

I did just that. This works perfect.
But I like to put tasks in the right project through mail as you explain in the helpfiles.
This does not work.

Regards,
Wilbert

David Trey staff
Replied on Apr 22, 2013 - 14:26

Wilbert,

If you want to send these tasks to different projects, please create a contact for each project.

Also, there's another option to manage emails with Todoist - by linking to them instead of sending them to projects. We've described both options on or blog: http://todoist.com/blog/2013/01/zero-inbox-policy-with-todoist/


Best regards,
David

wilbertscheer premium
Replied on Apr 22, 2013 - 16:09

I'm really sorry. I made three different email contacts (Business, Personal, ProjectZ) for every of my projects but all three end up in the same project.

Regards,
Wilbert

David Trey staff
Replied on Apr 22, 2013 - 17:10

Wilbert,

Please note that every project on Todoist has a different unique email address associated with it. Please right-click on each of your projects in Todoist and get the unique email address for that particular project and add each as a contact. You will see that the number in the email address (project.123456789, for example) is different depending on what project you get the address from.


Best regards,
David