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can't check off recurring task

BJ

I'm in the "Today" view. I can successfully "check off" items, of course: the check appears in the box, and the task goes gray. Many of my tasks are recurring.

One of my recurring tasks has an issue, though. When I click the check box, no check mark appears. Instead, three small vertical animated rectangles appear in the box, and the task doesn't appear gray. The animated rectangles just keep moving left to right. When I refresh the page after a few minutes, the item is still not checked off.

The task is, "5 min - check for emails from ThatHappyCouple! :)". Todoist.com Support folks, feel free to go into my tasks and find out what's wrong with that one! Thanks! :)

All responses

Brendon Wadey staff
Replied on Apr 15, 2013 - 23:26

Hi Brett,

Could you please provide me with a bit of information.

-Which browser are you using?
-What is the exact due date you've used for this particular task?
-Does this still occur when checking it off from another view? (such as Project View, Overdue, etc)

Thanks,
Brendon.

BJ
Brett Juilly
Replied on Apr 15, 2013 - 23:43

I'm using Firefox on a MacBook with OS X Version 10.6.8.

The exact date is "every tue, fri"

It did not "check off" in another view. I tested that 2 ways:
1) I clicked on the project that the task is in, and tried to check it off in there.
2) I went to "Overdue" as you suggested, and tried to check it off in that view too.

Brendon Wadey staff
Replied on Apr 15, 2013 - 23:48

Hi,

I am unable to re-create this issue.

Have you tried deleting the task, and re-creating it? I know that isn't the ideal solution, but it could solve the problem, and I can continue to look into it.

Thanks,
Brendon.

BJ
Brett Juilly
Replied on Apr 16, 2013 - 10:34

I did recreate the task, and was able to check it off. (No surprise there - todoist.com usually works great!)

Brendon Wadey staff
Replied on Apr 16, 2013 - 10:36

Glad that worked for you.

Please let me know if it happens again.

Thanks,
Brendon.