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Blank page on Mac application

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My todoist application on my mac just shows a blank, white page. I can access my todoist online, but there is just nothing on the mac application itself. when I go to Window/Sync, it tells me that I must be logged in to sync; however, its just a white screen so it doesn't even give me an option to log in.

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David Trey staff
Replied on Apr 15, 2013 - 14:03

Hello Paul,

Please click on the docked TD icon and use the "Logout" option. You get redirected to the login page and after you log in, the issue should be fixed.


Best regards,
David

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Paul Montalbano
Replied on Apr 15, 2013 - 15:04

When I right click on the TD icon in the mac Doc, the only options i get are Options - which this has the options of Keep in Dock, Open at Login, Show in Finder, All Desktops, This Desktop, none. Then there is Show all windows, Hide, and Quit. There is no option to "logout".

I've tried uninstalling the application and reinstalling. Nothing works.

David Trey staff
Replied on Apr 15, 2013 - 15:10

Paul,

Please confirm - you don't see the logout option here: https://d2dq6e731uoz0t.cloudfront.net/cb504d49b35d4d5e6d62497eea81ed3a/as/Screen+Shot+2012-12-17+at+2.32.43+PM.png ? If not - please send a screenshot to david@doist.io


Best regards,
David

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Paul Montalbano
Replied on Apr 16, 2013 - 07:02

Ah, That was it! I was looking at the dock, not the main icon at the top.

You guys are awesome!!

Thanks!

LG
Lauretta Garrett premium
Replied on May 30, 2013 - 08:56

This was my exact issue also. Thanks for the help.