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Outlook

JW

Todost does not load every time I open Outlook. I have to turn it on about half the time. Thoughts?

JB

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David Trey staff
Replied on Apr 10, 2013 - 19:53

Hello JB,

Please tell me:
- What version of Outlook are you using (2007, 2010 or 2013)?
- What edition of Outlook are you using (32-bit or 64-bit)?
- Do you have the latest version from http://todoist.com/outlook ?
- Do you have any other plugins installed in Outlook?


Best regards,
David

JW
JB Waggoner
Replied on Apr 10, 2013 - 20:41

2007
32 bit
v4.0
I have Todoist and MAPILab Toolbox running - everything else is Microsoft.

David Trey staff
Replied on Apr 10, 2013 - 22:12

JB,

The latest version of our Outlook plugin is 2.0.1.0. Please try to uninstall the version you have now through the Control Panel -> Programs and Features, install the one from http://todoist.com/outlook and let us know if the issue persists.


Best regards,
David