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Can't reopen or hide outlook plugin

DG

The todoist plugin opens upon starting outlook, but if i close the todoist plugin within ouplook it I can not reopen it without restarting outlook. Also, the plug is is huge so I don't want it open all the time, is their some way to minimize or hide it?

All responses

David Trey staff
Replied on Apr 05, 2013 - 15:44 UTC

Hello Dante,

You can hide and reopen the plugin by clicking on the "Add-ins" tab and then the "Todoist" button (in Outlook 2010).

You can also grab the plugin by the gray bar at its top and drag it out of its fixed position or simply resize it by its edge.


Best regards,
David

DG
Dante Gervasio
Replied on Apr 05, 2013 - 16:08 UTC

Thanks for the reply, that helped. One other problem I am having is when i click the project link and for my view enter "no date, today, overdue" and then press enter, todoist updates but the project dialog won't minimize, it just stays up and blocks the page

David Trey staff
Replied on Apr 05, 2013 - 16:37 UTC

Dante,

Please tell me - does this happen only with this particular search or also when you type in just "5 days" (for example)?

Also, please let us know - what version of Outlook are you using (which edition and if it's 32- or 64-bit)?


Best regards,
David

DG
Dante Gervasio
Replied on Apr 05, 2013 - 20:19 UTC

It does not do it on other searches. I am using 32 bit 14.0.4734.1000

David Trey staff
Replied on Apr 05, 2013 - 23:09 UTC

Dante,

Unfortunately, we can't reproduce this issue. Please make sure that you're using the latest version of our plugin available at http://todoist.com/outlook


Best regards,
David

DG
Dante Gervasio
Replied on Apr 06, 2013 - 02:09 UTC

How do I check my current plugin version?

David Trey staff
Replied on Apr 06, 2013 - 11:21 UTC

Dante,

It should be visible in the Programs and Features menu in the Control Panel. You could try to uninstall OutlookTodoist from there and download and install the latest version to make sure that this is the one you're using and let me know if the issue persist there.

Also, please let us know what version of Outlook you're using. That is - Outlook 2007, 2010 or 2013?


Best regards,
David