+ Add Question

Doist message reminders

MS

I have bought the premium version. I am trying to get sms reminders , but nothing happens. Although my number is regularly registered. Also I have difficulties in sync doist with any calendar. Do you suggest some cal particular? Thank you for your answer.

All responses

David Trey staff
Replied on Apr 02, 2013 - 19:37 UTC

Hello Massimo,

Reg. calendar - unfortunately, we can't recommend you any specific calendar software. Each calendar that support the iCal standard should sync your tasks from Todoist immediately except for Google Calendar which updates them once a day. If you're using Google Calendar, please try to add the iCal feed as shown on this video: https://www.youtube.com/watch?v=gzGubOy8GuE but if you'll see an "Importing from URL" message at the top - don't wait, but close the calendar instead and Google will automatically retry to sync it and within a couple of hours at most, you'll see your tasks synced.

As for the SMS issue, please make sure that your number is added in the following format: +48123456789, that is: with a plus at the front followed by your country code and your number with no spaces or dashes.

As you edit the number, please select "International" as your provider and then choose one of the Canadian hosts from the "Number to send from" drop-down menu.

Then send a test message and if it won't work, please repeat the test with each of the 3 hosts and then again with "T-Mobile" if this won't help.

If the issue still persists, please send your phone number to david@doist.io and we'll send 3 test messages through our system and if neither will arrive, we'll contact our SMS provider about this issue.


Best regards,
David