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Outlook integration not working



I installed the com object and it worked initially. But after opening Outlook a day later the Todoist panel did not show up. When I look at Outlook plugins on Options it say"Not loaded: a runtime error occurred during the loading of the COM add in"

I've uninstalled/reinstalled several times, but it now always shows this error.


All responses

David Trey staff
Replied on Apr 02, 2013 - 19:15

Hello Martin,

Please tell me:
- Does the plugin activate if you check the box next to OutlookTodoist in the COM Add-ins windows?
- Did the plugin ask you to send an error report to us? If it did, please send it.
- Can you find the logs of our plugin and send them to david@doist.io ? They're located either in

C:\Users\[User name]\AppData\Local\Todoist


My Documents\TodoistData\

Best regards,

Scott Kostojohn premium
Replied on Apr 02, 2013 - 19:49

I am having the same problems as Martin.

David Trey staff
Replied on Apr 02, 2013 - 22:05

Hello Scott,

If you can find any error logs our plugin has created (as asked above), please send them to us, it may help us identify this issue.

Best regards,