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Karma deducted for completing recurring tasks

L

Hello,

I really enjoy karma, it's a great feature. However, there's a problem with karma for recurring task.

When I complete a recurring task, I got karma for completion of task, but then I also receive a deduction for delaying the task. I guess this is happening because the karma system mistakes a recurring task for a delayed task.

Please look into the matter. Thanks!

Lucia

All responses

David Trey staff
Replied on Apr 01, 2013 - 14:53 UTC

Hello Lucia,

Please tell me:
- What is your current Karma?
- How many points were deducted?
- When you hover over the icon showing the deduction, what does it say - was it deducted for postponing a task or having an overdue task?

Also, are you certain that you haven't postponed any other task or don't have any overdue tasks on your account?


Best regards,
David

L
Lucia premium
Replied on Apr 01, 2013 - 15:11 UTC

Hello,

My current Karma is 584.

I had 27 points deducted for postponing tasks a few days ago when I first tried Karma, on that day I completed 2 recurring tasks due the following week. Two days ago I completed a recurring task (due yesterday), earned 10 points for completion, and 1 point was deducted for postponing a task.

It says the points were deducted for postponing tasks.

I'm quite sure I haven't postponed any tasks or have overdue tasks since I have double checked to make sure I complete all tasks before my Easter break.

Lucia

CS
Cy Shimizu premium
Replied on Apr 01, 2013 - 17:53 UTC

H David,

I'm noticing the same behavior. I completed a couple of recurring tasks this weekend, did not postpone any, and had none overdue. This morning, I noticed that I received -3 Karma.

I'm wondering if this is related to how a new task is created as a result of completing a recurring task, and how tasks are postponed. It almost seems like the task is cloned, and it's date changed based on the recurrence.

Anyhow, thanks for looking in to this.

cy

David Trey staff
Replied on Apr 01, 2013 - 17:56 UTC

Hello,

Thank you for you reports, we'll look into this issue.


Best regards,
David

Kenneth Baucum premium
Replied on Apr 08, 2013 - 15:07 UTC

David, same problem here... I have 2 tasks that recurr daily, I get deducted everytime I complete and it reschedules for the next day.

David Trey staff
Replied on Apr 09, 2013 - 12:18 UTC

Hello,

Unfortunately, we can't reproduce this issue. Please tell us:
- What exact due date formula are you using in these tasks?
- Are you using our mobile apps?


Best regards,
David

CS
Cy Shimizu premium
Replied on Apr 09, 2013 - 17:33 UTC

Hi David,

Here's the formulae that I'm using:

every other day @ 2000
every day @ 1900

I am using the Android app, and these formulae were inputted via the web interface. The deductions occur regardless of where I complete the task, either via the web interface or the Android app.

cy

David Trey staff
Replied on Apr 10, 2013 - 14:06 UTC

Hello,

This issue should now be fixed. Please let us know if it persists.


Best regards,
David

Kenneth Baucum premium
Replied on Apr 11, 2013 - 15:12 UTC

I'm still getting Karma deducted for recurring tasks. I have not purposefully deferred tasks for a couple of weeks now, and still keep getting these deductions.

CS
Cy Shimizu premium
Replied on Apr 11, 2013 - 17:38 UTC

Hi David,

Karma is still exhibiting the same behavior. I have not postponed any tasks, and it still deducts for recurring tasks.

thanks.

cy

David Trey staff
Replied on Apr 11, 2013 - 17:51 UTC

Cy,

We're sorry for the inconvenience. I'll pass this issue to the developers.


Best regards,
David

Kenneth Baucum premium
Replied on Apr 12, 2013 - 16:04 UTC

I'm still getting Karma deducted for recurring tasks. I have not purposefully deferred tasks for a couple of weeks now, and still keep getting these deductions.

Kenneth Baucum premium
Replied on Apr 16, 2013 - 21:22 UTC

I'm still getting Karma deducted for recurring tasks. I have not purposefully deferred tasks for a couple of weeks now, and still keep getting these deductions.

David Trey staff
Replied on Apr 18, 2013 - 18:28 UTC

Hello Kenneth,

Unfortunately after reviewing the code and monitoring the Karma activity, we haven't identified anything that can cause this issue.

Please note that Karma can also be reduced when you're inactive or have overdue tasks. Please let us know if you're certain that there are no overdue tasks on your account and you're logging into Todoist every day.


Best regards,
David

Kenneth Baucum premium
Replied on Apr 18, 2013 - 18:37 UTC

I seldom have overdue tasks, and I log in every weekday and some weekends. My recurring tasks are "every weekday @ " whatever time I want... Always, regardless of when I complete the tasks, early, late, "on time" (just before being due) if it is a recurring task, I get a few points for completing, and always -1 for postponing.

A perfect example from my account would be "Manually Sync photos" at 5pm and "Update cell event analysis" at 3pm. I complete these daily. I'm never late on the 5pm task, and I'm almost always on time with the 3pm task. Regardless of being late or early, I lose a point.

I understand that Karma is supposed to be a fun thing to gauge my productivity with, and so I don't want to be "that guy" complaining about it, but in my eyes, it's broken because it counts off for what is in my eye known as regular use. I have many tasks that occur once and go away, and those work great. But I have several that I do daily, and if nothing else, those will get done -- but they don't count for their full value due to this miscalculation.

Thanks,
Kenneth

Kenneth Baucum premium
Replied on Apr 18, 2013 - 18:39 UTC

I should add that it is -1 per recurring task that I complete.

David Trey staff
Replied on Apr 18, 2013 - 18:50 UTC

Kenneth,

Please clarify - are you getting -1 for recurring tasks that you do not postpone, just by completing them within no more than 3 days overdue?

Also, please note that there are much more ways to gain than to lose Karma, therefore postponing some tasks shouldn't influence the trend in a long term. Of course it's not a perfect system and sometimes postponing a task is natural, but again - you can gain more Karma than lose if you also complete other tasks, add new ones, use advanced features etc.


Best regards,
David

Kenneth Baucum premium
Replied on Apr 18, 2013 - 18:59 UTC

David,

I completely agree with how easy it is to get Karma, and I'm more than happy to keep using Todoist despite this issue. I'll simply turn off Karma. I'm not trying to cause trouble over a neat new feature that is supposed to be fun. I just don't want to use it until it works. In fact, I really could just ignore the problem, since I get some 20 or more points for completing a task, and only lose one for the "postpone" (which is actually a reschedule for the next weekday).

Yes, I'm definitively receiving -1 Karma for completing a recurring task before it's due, and when I view "Karma Help" it tells me when I hover over the icon that I lost Karma due to postponing. I've taken the time to wait on Karma to update, then complete only the one task, then wait for the next update to prove that this is what is happening.

Thanks,
Kenneth

CS
Cy Shimizu premium
Replied on Apr 18, 2013 - 20:12 UTC

Hi David,

I concur with Kenneth. The issue still persists. I am not postponing any tasks, and completing recurring tasks results in negative Karma.

David Trey staff
Replied on Apr 18, 2013 - 20:57 UTC

Hello,

This issue should now be fixed (you should see the changes upon the next Karma update).


Best regards,
David

Kenneth Baucum premium
Replied on Apr 19, 2013 - 17:50 UTC

Problem solved! Thank you David for your hard work...

CS
Cy Shimizu premium
Replied on Apr 19, 2013 - 17:52 UTC

Yup. Appears to be working.

Thanks, all!