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Group Tasks do not remember open/close state

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Sometimes, when reloading a project, all group headers (tasks beginning with *) are in open state (showing underlying tasks) even if they where closed, the last time I left Todoist . Arrow is also sometimes missing or in wrong position (looking right instead of down when underlying tasks are visible).

Is there anything i can to do about this?

(Windows XP - Firefox 19)

All responses

David Trey staff
Replied on Mar 28, 2013 - 18:46 UTC

Hello,

Unfortunately, we were unaware of this issue, but so far we weren't able to reproduce it. Please tell me - can you remember when this issue occurs? For example - each time you use the mobile app or when you edit a task, sort them etc. If there's any way that you can trigger this issue and reproduce it, we would appreciate if you would let us know as we need a way to trigger it so we can identify the source of this problem.


Best regards,
David

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echipma
Replied on Mar 28, 2013 - 20:27 UTC

Apparently the problem is somehow related to wether the local app is conected or not to the internet. When, on app start I do not allow it to connect to internet (block it with my firewall) everything is displayed the right way. As soon as I allow an internet connection the problems reappear. Strangely it was not an issues the days before.

If you give me a contact email, I could send you screenshots to see by yourself.

David Trey staff
Replied on Mar 28, 2013 - 23:43 UTC

You can send screenshots to david@doist.io

Also, please clarify - are you using the full web-app or also the Firefox plugin? Do you have any other plugins in your browser such as ad- or script-blockers?


Best regards,
David

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echipma
Replied on Mar 29, 2013 - 18:28 UTC

The probs show up in the todoist.exe. I do not use the firefox plugin. Also no Ad nor script-blocker I am aware of.

I have send screenshots by mail

Best regards
Marc

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Jess premium
Replied on Mar 31, 2013 - 00:01 UTC

I'm having this problem today as well. I didn't use Todoist yesterday, but it wasn't happening when I was updating stuff the day before. Today, each time I load/reload a project page, and also as I'm adding/editing tasks, grouped/parent tasks will open and display all of the subtasks, even though they were closed before and the arrow is pointing right (closed). Even if I manually go through and close them (clicking once to make the arrow point down, so it's "really" open, then clicking the arrow again to collapse the list of subtasks), within a few seconds (as soon as I do anything else, it seems - for example if I close everything, then click on a task to edit it or start adding a new task) all the subtask lists expand to show all the subtasks again. I'm using the webapp in Firefox, with AdBlock installed, but I've disabled that and it didn't change the behavior of the expanding subtasks lists.

David Trey staff
Replied on Mar 31, 2013 - 11:39 UTC

Hello Jess,

We're sorry for the inconvenience. We've been able to reproduce this issue and we're working on it now.


Best regards,
David

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Matt Mumper
Replied on Apr 02, 2013 - 21:03 UTC

I'm having this same problem, with the Firefox add-on. Very frustrating.

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kartik premium
Replied on Apr 10, 2013 - 03:57 UTC

Also reproducible using todoist.com on Firefox in Ubuntu and Firefox in Windows 7. I started noticing this shortly before the Karma feature was rolled out.

Thanks for looking into this.

Cheers

David Trey staff
Replied on Apr 10, 2013 - 11:39 UTC

Hello Kartik,

This issue will be fixed soon, we're sorry for any inconvenience it has caused you.


Best regards,
David