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I want to leave this service and can't find out how. Please advise

U

All responses

David Trey staff
Replied on Mar 20, 2013 - 13:11 UTC

Hello Deac,

In order to cancel your Todoist Premium membership, you must unsubscribe through PayPal. Please use this link: https://www.paypal.com/cgi-bin/webscr?cmd=_subscr-find&alias=amix@amix.dk to quickly find the payment subscription and cancel it at PayPal.

In order to delete your Todoist account, please log in at https://todoist.com click on the gear icon in the top-right corner, go to Settings -> Account and then use the red link at the bottom of this window to permanently delete your account and all data associated with it.


Best regards,
David

C
Claes premium
Replied on Mar 27, 2013 - 16:19 UTC

If i cancel before my yearly premium membership has ended, can i still use premium for the whole year?

David Trey staff
Replied on Mar 27, 2013 - 16:24 UTC

Hello Claes,

Yes, you can cancel your payment subscription directly at PayPal anytime and the Premium time on your Todoist account will remain for as long as you've paid for upfront.


Best regards,
David