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alarm clock icon

J

I have a task appearing on my tasklist on todoist.com with an alarm clock icon. This results in my todoist mobile on my android phone triggering an alert every day that the task is due. I never set an alarm for this task, and I don't see any way to stop it short of deleting it and recreating it.

Why is this alarm clock icon appearing, and how do I get rid of it?

All responses

David Trey staff
Replied on Mar 17, 2013 - 23:06

Hello JG,

Please log into your Todoist account at https://todoist.com click on the gear icon in the top-right corner and go to Settings -> Reminders. Here you can choose the default reminder method - email, SMS or push notification. If you select either of these, each time you add a task with a specific due time, for example - "ev day at 2pm" or "tom @ 13:20", a "30 minutes before deadline" reminder will be set for this task automatically. If you don't want to have these reminders set to tasks with due times, choose "No default reminder".

To remove any existing reminder from a task, simply right-click on it, choose "Reminders" from the context menu and use the X icon at the bottom of the reminder box to delete the active reminder from this task.


Best regards,
David

J
JG premium
Replied on Mar 17, 2013 - 23:24

Thanks for your quick reply, David.

I've changed my settings so I no longer have any default reminder.

However, for the existing task, I right-click and go into "Reminders" and no reminder is there for me to "X" out. In fact, I tried creating a new reminder, and it appeared with an "X" next to it. However, when I closed the Reminders dialog and went back in, no reminder was shown. Any other suggestions?

David Trey staff
Replied on Mar 17, 2013 - 23:29

JG,

Please tell me:
- Are you certain that you went back to the same task in which you've created the reminder?
- Did you set an absolute reminder or a relative reminder?
- What browser are you using?
- Can you reproduce this issue in a different browser?


Best regards,
David

J
JG premium
Replied on Mar 18, 2013 - 16:16

That's the weird part, I don't recall setting a reminder, at least I didn't intend to. IIRC, I created this task on the android app and just clicked the "today" selection for the due date. I edited the task via the android app again last night, and the reminder seems to have disappeared. No todoist reminder on my phone this morning.

I did check the task in Chrome on my laptop last night, while I was still seeing the alarm clock icon in Firefox, and did not see the icon in Chrome, FWIW.

Thanks for your help.