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html in emails

ND

When I forward an email to ToDoIst, it is very difficult to read, because the html formatting is not rendered in ToDoIst notes nor is it stripped out so I just see the plain text.

I can try forwarding it as a plain text file. I would love to see this stripping done automatically.

All responses

David Trey staff
Replied on Mar 07, 2013 - 01:14 UTC

Hello Nancy,

Thank you for your feedback, I have passed it to the developers and we will try to address this issue in future updates.


Best regards,
David

SW
Stephen West premium
Replied on Apr 09, 2014 - 18:33 UTC

David,

I am having some cases where the note is completely missing on emails I forwarded. They appear to be HTML based in the original email. Not having a note from a forwarded email means I have to go find a deleted email to see what it said.

Brendon Wadey staff
Replied on Apr 10, 2014 - 02:15 UTC

Stephen,

So it's not every email you forward? What is different about these emails, are there files in the notes area, anything special?

Regards,
Brendon.

SW
Stephen West premium
Replied on Apr 10, 2014 - 02:27 UTC

Brandon,

Let me see if I can get more specific information on the type of emails causing the issue.

Steve

SW
Stephen West premium
Replied on Apr 10, 2014 - 17:44 UTC

David or Brandon,

Here is a sample of an email that came through with no details on my task when I mailed it to my Inbox. It turns out the behavior is different depending on the device (OS). I did a fair amount of testing today to hopefully provide some help:

1. On Mac OS 10.9.2 (Mail 7.2) using Gmail or iCloud - The task appears with some plain text rendering of the original message. All hyperlinks are lost. Here is a sample of the task note:

Brendon Wadey staff
Replied on Apr 11, 2014 - 00:22 UTC

Stephen,

The note example was not listed. Please try emailing us, brendon@doist.io, david@doist.io, and clyde@doist.io.

And to be clear, an email without any HTML gets sent without issue?

Though,

Michael Bladowski premium
Replied on Oct 03, 2014 - 02:40 UTC

same problem here.. forwared emails donĀ“t generate any note... just the subject gets parsed, thunderbird generates a html table in the body, under the "original email" line, where sender, subject and so on is listed... it seems like, it there is only one html table in the email, todoist does not create a note with the body -_-;

David Trey staff
Replied on Oct 03, 2014 - 12:19 UTC

Hello Michael,

Please save one such email as an .eml file and attach it here and we'll look into this issue.


Regards,
David