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Outlook emails show up as code

SF

I am trying to save emails as tasks and many show up as code and I can't read the actual body of the email? Help please!

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David Trey staff
Replied on Mar 05, 2013 - 15:49

Hello Sarah,

If you click on the "Add email as task link", a certain code will be added, but if you save this task, you will only see the subject line of the message which will be come a link that you can use to open the message when using Outlook (through the Todoist plugin).

If you'd like to have the entire body of the message as a task note, you can try to forward an email to your Todoist project. We've explained both options in detail on our blog: http://todoist.com/blog/2013/01/zero-inbox-policy-with-todoist/

If you are using the second option and still see code within the task note, please make sure that the email you're forwarding doesn't contain many images in it.


Best regards,
David