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My card expired and you cancelled my monthly subscription. I have updated my card, can you reactivate my account?

JB

All responses

David Trey staff
Replied on Mar 03, 2013 - 07:20

Hello Joshua,

According to our database, you have an active Premium account until Mar 06, 2013. If you've added a new credit card to your PayPal account, please log into PayPal, find the payment subscription for Todoist (you can use this link to quickly search for it: https://www.paypal.com/cgi-bin/webscr?cmd=_subscr-find&alias=amix@amix.dk ) go to the properties of this subscription and select your new card as the primary funding source for this subscription.


Best regards,
David

JB
Joshua Burkhow premium
Replied on Mar 03, 2013 - 10:42

When I go to PayPal I can see the properties of the subscription which says cancelled and won't let me change/up date any of it.

David Trey staff
Replied on Mar 03, 2013 - 11:19

Joshua,

In that case, when your current Todoist Premium time expires, please go to the Settings -> Premium page and subscribe.


Best regards,
David