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Installation on Windows 7 desktop fails

CL

I have tried unsuccessfully to install the desktop application. I get the following error message:

Bad Request

Unknown error happened: function arguments invalid. (4 missing, 0 additional)

If I need to open a port or something - which one is it?

Thanks in advance.

All responses

David Trey staff
Replied on Mar 01, 2013 - 12:58 UTC

Hello Chip,

Please tell me - when exactly do you see this message? From the first time you open the app? Right away when you run the installer? When you try to log in or sign up?

If it happens when you have the app opened, then please try to click on the TD icon in the notifications area (system tray), choose "Logout" and see if you get redirected to the login page correctly.


Best regards,
David

CL
Chip Lees premium
Replied on Mar 01, 2013 - 13:12 UTC

It happens upon installation. The app never gets installed on the desktop. I run the installer and then this large dialog box opens up with that error message.

David Trey staff
Replied on Mar 01, 2013 - 13:19 UTC

Chip,

Please send a screenshot showing this dialog box to david@doist.io


Best regards,
David