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completed tasks

EM

Hello,

I don`t know why, but button "delete completed tasks" doesn`t work.

so, I need to delete every task, it is very annoying.

some days ago everything was ok.
please, explain what was happened and when will it be corrected.

Best wishes,
Evgeny

All responses

David Trey staff
Replied on Feb 25, 2013 - 12:55 UTC

Hello Evgeny,

We can't reproduce this issue - the "Delete completed tasks" option works correctly.

Please note that it removes the completed task list at the bottom of the project in which you click on it. It does not affect the complete history in the "# Completed" link in the top-right corner.


Best regards,
David

VT
Vlad Troyanker
Replied on Mar 06, 2013 - 02:08 UTC

Same here: delete completed tasks does not work. What information do you need to look into this?

David Trey staff
Replied on Mar 06, 2013 - 12:40 UTC

Hello Vlad,

Please tell me:
- When you enter a project and click on the "Get completed tasks" link at the bottom of your task list, do you see a lost of tasks completed in this project?
- When you then click on the "Delete completed" link (also at the bottom) and confirm the deletion, do these completed tasks disappear?

If they don't then please let us know what browser you're using and if you can also reproduce this issue in a different browser.


Best regards,
David

VT
Vlad Troyanker
Replied on Mar 06, 2013 - 17:14 UTC

I think I just discovered that completed tasks need to be moved to History first. I had no idea about History feature at all. I guess now that I manually moved them to History the delete link would work.

David Trey staff
Replied on Mar 06, 2013 - 18:42 UTC

Vlad,

When you complete a parent task (with no indenting), it gets moved to history automatically, but if you're completing a sub-task, it stays on the list until the complete structure (or just the parent task) is checked off.

If you want to move a sub-task directly to the history, you can hold the SHIFT key while checking it off.


Best regards,
David

VT
Vlad Troyanker
Replied on Mar 06, 2013 - 19:44 UTC

Yes, I found this information in support questions. But the Task workflow is not well explained in your docs.

David Trey staff
Replied on Mar 06, 2013 - 20:28 UTC

Vlad,

We will soon offer a FAQ page with detailed explanation of all our features.


Best regards,
David

VT
Vlad Troyanker
Replied on Mar 07, 2013 - 00:27 UTC

That is terrific. Thanks for your replies David

CD
Cliff Donaldson premium
Replied on May 18, 2014 - 00:56 UTC

I didn't know why my completed subtasks were't deleting until I did a search and found this thread. BTW, is the FAQ page you mentioned (see March 2013 reply above) available somewhere?

Clyde Romo staff
Replied on May 18, 2014 - 14:34 UTC

Hi Cliff,

No, the FAQ page is not available yet. We'll update you once it's available.

Regards,

Clyde