+ Add Question

Capacity of Indents

Is it possible I could reach the max number of indented Tasks in my whole account? Why can I ident sometimes but not every time--and when it doesn't happen it seems arbitrary to me. I'm noticing that aperiodically i cannot ident a task in a project. But then within the same project I can create a new task and ident it however?! frustrating. Even now I'm trying to ident a task while I'm on the Tomorrow search screen and the option to ident isn't there (no arrows.) This is occurring while I run Todoist on my Mac. I know there are only so many Projects you can have and that you can only ident Projects 3 times. Is there a per project limit of tasks and of tasks that may be idented. I've rebooted, refreshed and it seems to happen again. Thanks. I'm loving the product...just don't always understand what it's doing.

All responses

David Trey staff
Replied on Feb 22, 2013 - 21:51

Hello Paul,

The option to indent a task is not available on any date view (today, 7 days, 20 days etc.), you can only indent task when you're inside a particular project. Please tell me - if you click on "Show Projects", select a project, can you then indent tasks within this project or does this issue occur there as well?

There are no limitations on how many indented tasks you can have (aside from the general 150 tasks per project and 80 projects in total rule), but again - you can only indent tasks within projects.


Best regards,
David

paul premium
Replied on Feb 22, 2013 - 22:01

Ok. I understand there's no indent possibility on date views. The problem does occur within a project as well. I always see the arrows to indent, but even after saving the indent it stays at same location.
What happens within the project is I have let's say two tasks. one indented below the other. I add a third task below the indented one and save it. now one main task and two indented ones (at same indent level.) When I edit the first indented task and save it, it goes up one level of indentation and I can't return it the way it was. Again, this doesn't always happen but enough for me to notice. I don't know how to recreate the problem as it appears random.
How do I know how many tasks I have in a project? I use some "Projects" and the tasks therein to outline thoughts for a paper (the Project is the paper so these aren't so much as tasks as bullets.)

David Trey staff
Replied on Feb 22, 2013 - 22:10

Paul,

To answer your last question - you can see the number of tasks in a project next t its name (in the "Show Projects" drop-down).

Regarding the indent issue - unfortunately, we can't reproduce it and without finding a way how to trigger this issue every time, we can't identify its source. Please tell me - is there anything specific about this issue? Do these tasks have a certain property - same label, same priority, were they ll moved from a different project?

Also, do you always indent them using the arrows or also the Ctrl+RightArrow or Ctrl+LeftArrow (or Command+Arrows, on a Mac) keyboard shortcuts or the drag & drop option (using the number keys 1, 2, 3 or 4 while holding a task by its drag & drop handle)? If you find any pattern in this issue, please let us know.


Best regards,
David

JG
Julie Gephart
Replied on Mar 07, 2013 - 16:44

I am also having this issue, which I just started experiencing this year. I think it may have to do with the level of indent; I can only seem to get to 4 levels of indenting. When I try to indent something to a fifth level, I get the behavior described above where it appears like it is going to work, but after I save, it is still in the original position. I have old items that are still indented to this level, but when I try to edit them, they pop back out to level 4 upon saving.

The same items that I cannot indent to level 5 - I can change them back to level 1, 2, or 3, and that saves just fine, so indenting still works on those particular items, just not to the desired level.

Hope this helps, because I've got some screwy formatting I sure would like to fix!

David Trey staff
Replied on Mar 07, 2013 - 16:51

Hello Julie,

Thank you for clarifying. We haven't supported more than 4 levels of indenting for a long time now. If you have tasks with a 5th indent level, please try to indent them back to the 4th level. You can quickly do so by "grabbing" a task by its drag & drop habdle and while holding it, using the number key 4 to set its indent level.

Also, please tell me - what version number do you see in the URL when you're using Todoist? The latest version is http://todoist.com/app?v=92 If you see a smaller number, please log out, clear your browser's cache and if you're accessing Todoist through a bookmark, make sure that it points directly to http://todoist.com/ so that Todoist can always redirect you to the latest version.


Best regards,
David

JG
Julie Gephart
Replied on Mar 07, 2013 - 18:20

Thanks for your reply. I am indeed using v92, and it looks like I will just have to rethink the way I structure things within projects to make sure I don't need to use more than 4 levels anymore. Good to know, thanks!

David Trey staff
Replied on Mar 07, 2013 - 18:48

Julie,

To make it easier to break down complex task structures that would require more than 4 indent levels, you could try to use sub-projects. They can have 3 indent levels so if you have a big task with many sub-tasks, you could create a sub-project instead and this way the whole structure would have one less indent level.


Best regards,
David

JG
Julie Gephart
Replied on Mar 11, 2013 - 16:23

Thanks - I never realized I could do sub-projects, and I think that will help. And thanks for the great service!

paul premium
Replied on Mar 21, 2013 - 14:31

It's happening again. I am on the project level. I created a task Task A and placed an existing task under it as a subtask. Then I moved it (task and subtask together) to be a subtask on a different existing task. This only indented Task A and not the task under it. Now I cannot indent the task that is supposed to be under Task A.

David Trey staff
Replied on Mar 21, 2013 - 15:32

Hello Paul,

Unfortunately, I can't reproduce this issue. Please clarify if these are the exact same steps that you take.

1. I enter a project.
2. I indent one existing task by 1 level to make it a sub-task of the task above it.
3. I drag the parent task to move it to a different position and while holding it press the number key 2 to indent it.

At this point the parent task becomes a sub-task and its original sub-task became a sub-sub-task and all 3 tasks can be freely indented and unindented.


Best regards,
David

paul premium
Replied on Mar 21, 2013 - 15:51

Project already existed.
#2 is correct.
#2 is almost correct. I didn't use the holding the number key 2 to indent it. is that the only way it works?
Instead I had the parent task expanded and then indented the parent portion. This put the parent and it's intended subtask at the same level. When i tried to re-indent the intended subtask it would no longer indent. (using the arrows in the edit screen or wiith cmd/right arrow on my mac.)


I have since moved it to another project and it's fine for now in that project.

David Trey staff
Replied on Mar 21, 2013 - 19:25

Paul,

Thank you for the clarification, however I can't reproduce it. I move the parent task to a different position then collapse it, intend it and its sub-tasks also gets intended by one level and can be edited and intended or unintended. Same happens when the parent task is collapsed already before moving.

If this issue occurs again or you can reproduce it, please let me know what browser are you using and if you can reproduce it in a different browser.


Best regards,
David

paul premium
Replied on Mar 24, 2013 - 18:13

Well now i'm in a project. I want to indent at task. the task is currently 3 indents from 1st level. The task can no longer be indented. I don't know what else to tell you.

David Trey staff
Replied on Mar 24, 2013 - 19:38

Paul,

Please tell me:
- What browser are you using?
- Can you reproduce this issue in a different browser (if so - which one)?
- Do you access Todoist directly at https://todoist.com or do you have a bookmark pointing to a different URL (with an older version number)?


Best regards,
David

paul premium
Replied on Mar 24, 2013 - 20:15

I contact through an icon on my mac. If I go to todoist.com through my browser by typing it in, It does the same when i use safari. and the same with firefox.

David Trey staff
Replied on Mar 24, 2013 - 20:52

Paul,

Unfortunately, I still can't reproduce this issue. I can confirm that the sub-sub-task may not change its indent level after the move automatically, but it can always be intended.

Please take a look at this screencast showing my attempt to reproduce this issue 2 times - by indenting the former parent through editing it and then by using the grab & hold method to indent it: http://screencast.com/t/xV0t9BFlw


Best regards,
David

paul premium
Replied on Mar 24, 2013 - 22:57

David,
I watched the video, but I can't duplicate it. Now it's not even about moving a task...it's simply a task that won't 'save" as indented. it indents but will not save that way. It happens in other projects too, again at the 3rd indent from 1st level.
e.g. task
1st indent
2nd indent
third indent
4th indent (this one will not save indented)

in the video I cannot see what keystrokes you are doing. i only see the mouse indents. I'm guessing you're using the control key and arrows. I've tried the key sequence too, always indents but doesn't save indent. It reverts to where it was. I can unident it and it saves one level up. i can only reindent it one level down again though.
Paul

David Trey staff
Replied on Mar 24, 2013 - 23:53

Paul,

I believe I've been able to finally reproduce this issue with a deeper structure:

PARENT TASK
| - Sub-task
| - | - Sub-sub-task
| - | - | - Sub-sub-sub-task

In this case the 4th task can be moved one indent level up and upon saving it indeed maintains its original indent level.

I have passed this issue to the developers and we will look into this issue.


Best regards,
David