+ Add Question

todoist

K

hi

why does my todoist looks like that? screenshot: http://awesomescreenshot.com/01fyqiq52

chrome 25
tried clearing cachce, logouting and so on.

same page in same chrome on another PC looks ok

can I somehow fix this?

btw chrome extension works ok

thanks in advance

All responses

David Trey staff
Replied on Feb 22, 2013 - 20:28 UTC

Hello,

Please go to Chrome's Settings -> Advanced Settings -> Content Settings -> All cookies and site data and remove todoist.com from this list.

After reloading the browser go to http://todoist.com and please make sure that you always access this exact URL. If you have a bookmark, it must point only to this URL with nothing else in it.


Best regards,
David

K
kapitoha
Replied on Feb 23, 2013 - 08:45 UTC

Thanks for quick reply, but I still have the same (after deleting cookies)

David Trey staff
Replied on Feb 23, 2013 - 12:26 UTC

Please clarify - did you delete the todoist data exactly as instructed above or did you clear all your browser's cookies (this may not clear all data)?

Also, please confirm if you're accessing Todoist directly through the http://todoist.com URL and if you're using the latest stable version of Chrome which is 25.0.1364.97 m.


Best regards,
David

K
kapitoha
Replied on Feb 23, 2013 - 15:40 UTC

Yes, deleted as you described. concerning URL and Chrome version as well.

David Trey staff
Replied on Feb 23, 2013 - 16:18 UTC

Unfortunately, we still can't reproduce this issue. Please try to disable every extension you're using with Chrome, see if it helps and if it does - try to re-enable each one-by-one to check which one was causing this issue.


Best regards,
David

K
kapitoha
Replied on Feb 23, 2013 - 17:04 UTC

seems like it's AdBlock. todoist works ok when it's disabled. strange that on another PC this is not reproducible