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Two step auth does not seem to work with google.

CL

Two step authentication does not validate OTPs. Using a code sent to a backup phone results in a Oauth error page. I've read numerous other, very similar accounts of this happening - can it be fixed?

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David Trey staff
Replied on Jan 25, 2013 - 16:14 UTC

Hello Cullen,

Thank you very much for your report. Could you please explain exactly how and when this issue occurs for you? Are you trying to log in through your Android phone, an iPhone or the web-version?


Best regards,
David

CL
Cullen Lorsung
Replied on Jan 25, 2013 - 18:02 UTC

I am using the desktop application for OSX.

David Trey staff
Replied on Feb 01, 2013 - 12:51 UTC

Hello Cullen,

Unfortunately, we can't fully reproduce or identify the issue you're experiencing. Please note that:
- We don't validate one-time password, it's google which does it.
- The authentication flow, both in web-application and mac os application, works the same way: you log in to your Google account with your own login, password, and OTP (if you're already logged in, you don't have to do it), then we start the OpenID authentication flow which has nothing to do with two-factor authentication; our application doesn't receive or manage user passwords.
- If you manage to authenticate yourself, we log you in into your Todoist account.

To help us understand the problem you're experiencing, we would greatly appreciate if you could send us a screenshot of the issue as it occurs. You can send it to david@doist.io


Best regards,
David