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Why did all the due dates disappear and how can I avoid it in the future?

AM

Hello,
I inserted approximately 20 tasks during a session, with due dates last Tuesday or Wednesday, using the web interface (browser: chrome). Reviewing them at the time, all seemed OK. Today, I see that most or all of the dates inserted during that session have, very annoyingly due to the time it took to look up and transcribe them, disappeared. At some point, during that time, I reviewed them on my Android device with the todoist app, but it's unclear whether the due dates were there or not (I wasn't looking for it, but they weren't in the 31 day view).
Is there a particular reason why this happened that I can avoid in the future?
Thanks,
A

All responses

David Trey staff
Replied on Jan 19, 2013 - 12:53 UTC

Hello A,

Unfortunately, this issue was caused by a bug in our system which indeed made due dates disappear (during a certain time period a couple of days ago). We're very sorry for the inconvenience, we've fixed this issue already and we've implemented some mechanisms preventing such issue from happening in the future.


Best regards,
David