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You generated a huge massive bug in my account.

Since your service was not synched, when it actually did it, it throw me more than 50 times the same task.

You've ruined completley my experience using your product (even though it's the free version)

By the way. I really really really hate the fact that I can't find a mail to be in contact with you.

All responses

David Trey staff
Replied on Jan 18, 2013 - 12:29 UTC

Hello Rodrigo,

We're sorry to hear that. We can't reproduce this issue and we would greatly appreciate if you could tell us:
- Can you reproduce it?
- When exactly did it happen? Was there any specific action you took after which this issue occurred?
- Did you use the web-app, one of our plugins or mobile apps?

As for contacting us - if you want to provide private information in your question, you can check the appropriate box when sending it in and it won't be visible to anyone but you and the staff and you can also contact us anytime at support@todoist.com


Best regards,
David