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Can't undo task

DS

On Mac OSX using the webbrowser or the todoist app. I can't undo a task. When I click the checkmark, it shows something that's like a progress bar but it never finishes. If I refresh, it stays completed.

All responses

David Trey staff
Replied on Jan 15, 2013 - 06:53

Hello Daniel,

This issue usually occurs when using an invalid due date format. Please tell me - what exact due date are you using with the task in which this issue occurs?


Best regards,
David

DS
Daniel Sindhikara
Replied on Jan 15, 2013 - 07:20

The due date is yesterday, Mon 14. I tried to change the due date but if I do, the task disappears from the q: list. If I search again it's got the old due date.

David Trey staff
Replied on Jan 15, 2013 - 07:26

Daniel,

Please clarify, when you click on the task's name to enter edit mode, is "yesterday, Mon 14" the exact date as shown within the date field?

If so - this is not a valid due date format, please try to type either just "yesterday" or "14 Jan 2013" to the due date field.


Best regards,
David

DS
Daniel Sindhikara
Replied on Jan 15, 2013 - 07:43

Before I click the link it says, "Yesterday". When I click on the task has a changeable box with "1/14 2013" pre-entered. If I change the date to something like "today" it disappears. But I can find it again using the search.

David Trey staff
Replied on Jan 15, 2013 - 08:10

Daniel,

Please tell me - if you change it to "today", does it still show the pending animation when you try to complete it?

Also, since the task disappears, I assume you're viewing it on the today/7 days view, does this issue also persist if you enter the project to which this task has been added?


Best regards,
David

DS
Daniel Sindhikara
Replied on Jan 15, 2013 - 08:22

If I type "today" in the box, the task disappears from the screen after I hit enter . If I look at today's view, it is not there. I can search it again by using q: but it still is set for yesterday (and still marked as complete).

David Trey staff
Replied on Jan 15, 2013 - 08:29

Daniel,

Please send a screenshot showing this task to david@todoist.com Unfortunately, I can't reproduce this issue.


Best regards,
David