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Recurring due dates 'go away'

RM

I've set up several recurring Parent Tasks, where the due date was tied to the Parent Task; unfortunately, although the 'clock icon' is still shown to the right of the task, the due date within the task is blank.

I can replicate this behavior, and have sent screen shots to david@todoist.com.

All responses

David Trey staff
Replied on Jan 12, 2013 - 10:38

Randolph,

None of the tasks shown in the screenshots you've sent me is recurring. The clock icon only indicates that the task has a reminder, but if a task is recurring it needs a recurring date format and that's indicated by a small icon with circulating arrows.

Please add a due date such as "every day" to a task (to the due date field) and you'll see how it works. Assuming that you wanted the reminder to be recurring, you must also add a recurring due date for the task otherwise if you check it off, it will be marked as completed and therefore the reminder also won't be active anymore.


Best regards,
David

RM
Randolph Miller premium
Replied on Jan 12, 2013 - 10:46

David,

Please look at the image 2013-01-12_105613; this shows that BOTH tasks ARE recurring. But when I log out and log back into the web app, then they change from that image to that shown in 2013-01-12_105629.

I've just replicated the behavior.

David Trey staff
Replied on Jan 12, 2013 - 10:53

Randolph,

Sorry for the misunderstanding, you're right and I've been able to partially reproduce this issue as well. It seems like it always occurs if you reload the page in the moment when the app is syncing (and the three bar icon shown in the top-right corner).

I have passed it to the developers and we'll try to identify the cause if this issue.


Best regards,
David

David Trey staff
Replied on Jan 12, 2013 - 10:56

Randolph,

Please tell me - did you at any time use the ESC key while you were adding these tasks? I can now reliably reproduce this issue each time I use ESC while the changes are still syncing.


Best regards,
David

RM
Randolph Miller premium
Replied on Jan 12, 2013 - 11:02

David,

No, I don't believe that I used the ESC key when I created these tasks.

And I just replicated the issue with two new tasks (with child tasks where the due date is on the parent task) and I *know* I didn't press the ESC key! :)

It only takes a log out / log in.

David Trey staff
Replied on Jan 12, 2013 - 11:04

Randolph,

Thank you for this information. One more question - did you log out while the changes were still syncing or while there was a small triangle icon in the top-right corner?


Best regards,
David

RM
Randolph Miller premium
Replied on Jan 12, 2013 - 11:16

David,

This gets stranger and stranger ...

I did not log out when the changes were syncing; I added two more test tasks and waited four minutes before logging out.

Here comes the strange part:

When I logged out the tasks were 'expanded' (you can see the children under parent task); when I logged back in the recurring due dates were intact! that's he good news.

The bad news: if you collapse the tasks (so the children can't be seen), then open a different project, the come BACK to the project that had been open, the recurring due dates are 'gone" (again, just clock icons).

As I said ... stranger and stranger!

RM
Randolph Miller premium
Replied on Jan 12, 2013 - 11:31

Update: if, after logging back in, when the parent tasks are expanded, the tasks are left expanded, you can open another project and return to the original project and the recurring due dates are still in effect. BUT, once the parent tasks are collapsed, then the recurring due dates go away.

It looks as if the collapsing of the task list is what is causing the problem.

David Trey staff
Replied on Jan 12, 2013 - 12:01

Randolph,

Thank you for all this information, it will help us fix this issue.


Best regards,
David