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Showing 0 Tasks in Chrome

This started a few days ago.

The number of taks due on the icon in the chrome extension keeps reverting to 0 regardless of the number currently due.

I am currently sync'd... it will briefly show the correct number then switch back to 0.

This has been happening constantly over the last 2-3 days.

I am running chrome 24.0.1312.52

All responses

David Trey staff
Replied on Jan 12, 2013 - 15:21 UTC

Hello Jason,

Please tell me - what's the number of tasks due tomorrow on your account? Do you have any?

Also, do you also see "0" next to the "today" link within the app (below the search box)? At which point does it change to 0 right when you open it?


Best regards,
David

Jason Frasca premium
Replied on Jan 16, 2013 - 14:41 UTC

Tomorrow = 0

Below the search box is accurate, it says 9.

Both are accurate.

Not right when I open it. The opposite... right when I open it it turns to the correct number 9... like it reconnects to the server and updates itself.

It losses itself (goes to 0) at some point while I am online. I can not determine when... how long. I have seen everything from less than a minute to over 30 mins of a connection.

David Trey staff
Replied on Jan 16, 2013 - 15:06 UTC

Hello Jason,

Thank you for clarifying, we'll looking into this issue right now. Sorry for the inconvenience.


Best regards,
David

David Trey staff
Replied on Jan 17, 2013 - 12:33 UTC

Hello Jason,

This issue should now be fixed.


Best regards,
David

Jason Frasca premium
Replied on Jan 17, 2013 - 12:36 UTC

David,

Thank you, I will keep my eye on it.

AND Thank you for the wonderful technical support you and your team provide.

It makes your wonderful software that much better... if that were possible?!

I love the daily improvements... I look forward to what is next!

Cheers,
Jason