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Thunderbird plugin doesn't work

T

Hello,

I've recently installed todoist thunderbird extension, but apparently it doesn't work properly. In fact it doesn't work at all - I can't see TD icon anywhere, even though the extension has status "on" in extension manager.

I'am using Windows 7 on PC with latest release of Mozilla Thunderbird.

All responses

SC
Sascha C.
Replied on Jan 10, 2013 - 11:32 UTC

Hi,

try the following:

right click on the toolbar and select "customize" (or something like this, my Thunderbird isn't in english)

Scroll down and you will see the todoist button

drag and drop it to the toolbar

Thats all

T
Tomek
Replied on Jan 10, 2013 - 23:33 UTC

Found it, launched it, works perfect.
Thanks a lot!

GB
Galen Brownsmith
Replied on Feb 07, 2013 - 04:19 UTC

Sure. I open the sidebar.

And then a I see nothing but an empty sidebar with Todoist at the top.

No ability to log in, specify an account, specify an API token, etc. There is no 'options' button in the add-ons manager, either. How on earth do I link my account with the plugin?

David Trey staff
Replied on Feb 07, 2013 - 12:38 UTC

Hello Galen,

Please try to right-click within the empty pane or the top of it and see if you'll get a context menu allowing you to refresh or log out.

If this won't work, open Firefox (our plugin uses Firefox's settings), go to Options -> Privacy, choose "Use custom settings for history" and make sure that both first- and third-party cookies are accepted. You can also try to clear Firefox's cache and offline app data.


Best regards,
David

GB
Galen Brownsmith
Replied on Feb 07, 2013 - 15:35 UTC

Right. I generally disallow 3rd party cookies -- do you know what sites I'd need to white-list?

David Trey staff
Replied on Feb 07, 2013 - 18:51 UTC

Galen,

Please try to whitelist todoist.com and cloudfront.net (an Amazon Web Service - our host).


Best regards,
David

GB
Galen Brownsmith
Replied on Feb 07, 2013 - 19:26 UTC

I couldn't get a context menu to pop up & allowing cookies didn't seem to have an impact. However, after clearing my offline data and cache, it worked.

Now to explore settings/see if I can get a CSS working to set the colors as I like. =)

CB
Charlie Brown
Replied on Mar 04, 2013 - 08:32 UTC

I am using NOSCRIPT in Firefox and it was necessary to add todoist.com and cloudfront.net to the noscript whitelist to get it todoist working in thunderbird. all good now.

GS
George S
Replied on Apr 09, 2013 - 06:22 UTC

I have the same issue as the original post: I've installed the Thunderbird Extension, but there is no Todoist icon. However, when I right-click > Customize on the toolbar, there is no Todoist icon to choose from, either.

I'm running Thunderbird 17.0.4 on Linux Mint.

David Trey staff
Replied on Apr 09, 2013 - 11:20 UTC

Hello George,

Please try to update to Thunderbird 17.0.5 and if the issue persist there as well, please tell me - do you see the Todoist plugin on the Add-ons list? If so - is it activated?


Best regards,
David

GS
George S
Replied on Apr 09, 2013 - 18:01 UTC

Hi David, I updated and the problem is fixed! Sorry for bugging you on an old version, I had checked for Thunderbird updates yesterday and none had been available so I thought I was safe :)

T
Thies
Replied on May 12, 2013 - 16:02 UTC

Hi,
I have a similar problem with TB 17.0.5: I can see the login and it seems to recognize what I am typing (complains if I use a wrong passwd). But nothing happens if I use the right passwd and the right login! The login just remains unchanged although it seems to do some data correspondence as I can see below.
On firefox 20.0 everything is fine. I tried to clear cache and history but didn't work out for TB. I allready tried to reinstall todoist. Nothing. Any ideas?

I am using LinuxMint

Best regards,

Thies

David Trey staff
Replied on May 12, 2013 - 17:44 UTC

Hello Thies,

Please install Firefox 20.0.1, go to Firefox's Options -> Privacy, choose "Custom settings for history" and make sure that both first- and third-party cookies are accepted.


Best regards,
David

ES
Evan Savelson
Replied on Oct 17, 2013 - 15:31 UTC

Using thunderbird 24.0 on ubuntu 12.04 the todoist button has suddenly disappeared. (no context menu on right click).

Any ideas?

Brendon Wadey staff
Replied on Oct 17, 2013 - 16:32 UTC

Hi Evan,

Have you tried clearing the cache for Thunderbird, or Firefox? Also, if you right click on the menu bar, to add a new addon, does Todoist show in the list?

Thanks,
Brendon.

R
reinier.mostert
Replied on Oct 22, 2013 - 12:45 UTC

I have the todoist icon, and when I click on it the pane opens. It allows me to log in with my google login, but when I click on the entry box, my browser (chrome) pops up with the google log in page. If i log in, I'm taken to my account page, but the thunderbird pane still shows the login screen.

What's going on?

David Trey staff
Replied on Oct 22, 2013 - 13:52 UTC

Hello Reinier,

Thank you for your report, we're looking into it now.


Best regards,
David

David Trey staff
Replied on Oct 22, 2013 - 15:54 UTC

Reinier,

Could you please confirm if the issue persists in this version of our plugin: https://d2dq6e731uoz0t.cloudfront.net/7338bf6f12a49ad2e4418a4adae400ff/as/todoist_for_thunderbird-4.1-tb.xpi ?


Best regards,
David

MB
Micah Boswell premium
Replied on Dec 23, 2013 - 16:19 UTC

I am having the same issue with Google login on 4.1.

David Trey staff
Replied on Dec 23, 2013 - 17:37 UTC

Hello Micah,

Please tell me - did the version of the plugin I've posted above helped? Even though it's the same version number, it contains a quick fix for this issue.

If not, as a workaround, you could log in through the web, then edit/add a password to your Todoist account and use manual login in Thunderbird with the newly set Todoist password.


Best regards,
David

MB
Micah Boswell premium
Replied on Dec 23, 2013 - 21:13 UTC

Yes, that one did work. I didn't understand that it was different at first. Thanks!