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G

On my mobile devices I can see projects, but not tasks. How do I fix?

All responses

David Trey staff
Replied on Jan 09, 2013 - 14:50

Hello Gordon,

Tapping on any project name will show the tasks within this project, you can then swipe right to hide the task list and see your projects again.


Best regards,
David

G
Gordon
Replied on Jan 09, 2013 - 15:16

...and that is the problem swiping any direction doesn't show tasks.

David Trey staff
Replied on Jan 09, 2013 - 15:31

Gordon,

You don't have to swipe to see the tasks. Simply tap on the name of the project and the task list will show up automatically.

If that's not the case, please tell me:
- What mobile app are you using? Our official iPhone app, our official Android app or a different third-party app?
- What version of the app are you using?
- What phone do you have?


Best regards,
David

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Gordon
Replied on Jan 09, 2013 - 15:39

Apps were downloaded from your web site, and are running on a Droid Razr Maxx and Nexus 7.

David Trey staff
Replied on Jan 09, 2013 - 15:45

Gordon,

What versions of Android are you using on these devices? Also, try to go into your apps settings, clear the Todoist app cache, then uninstall and reinstall it again and let me know if the issue persists.


Best regards,
David

G
Gordon
Replied on Jan 09, 2013 - 16:17

Ok. Did that on the Nexus. Problem not solved..Project shows, but not Tasks.

Android version 4.2.1

Jiri Rybar
Replied on Jan 09, 2013 - 17:18

Did you log in and synced? Do you see a number of tasks right to the project name?

G
Gordon
Replied on Jan 09, 2013 - 17:35

I have log in and synced. I do not see a number of tasks to the right.

G
Gordon
Replied on Jan 09, 2013 - 17:41

Wait...I don't know what changed, but now tasks are showing on the Nexus and on the Droid. Isn't technology wonderful.

Thanks for your time.

Jiri Rybar
Replied on Jan 09, 2013 - 17:49

Then you're not getting your tasks synced. There should be a number of tasks within each of the projects once it's synced properly.

Make sure you're logged in properly in the same account as you use on PC.

Jiri Rybar
Replied on Jan 09, 2013 - 17:49

^ posted before reading the msg on Jan 09, 2013 - 11:41