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How do I renew Premium before it expires?

My Premium subscription expires in a couple of days but I don't see any way to renew it before then. I click on the Gear icon and choose "Todoist Premium." I can see on the popup when my subscription expires but nothing about how to renew it now.

All responses

E
Emmett premium
Replied on Jan 09, 2013 - 04:10

I'm interested in this thread as well

David Trey staff
Replied on Jan 09, 2013 - 06:33

Hello,

Please log into your PayPal account and check if you have an active renewing payment subscription. You can quickly search for it using this link: https://www.paypal.com/cgi-bin/webscr?cmd=_subscr-find&alias=amix@amix.dk

If you do, it will renew automatically, if not, please use the "Upgrade now" button on the Todoist Premium page.


Best regards,
David

Erik Alfkin
Replied on Jan 09, 2013 - 07:31

The message from PayPal says: "No active subscriptions to amix@amix.dk were found. You can find the status of all subscriptions in your transaction history."

There is no "Upgrade now" button on the Todoist Premium page. I see a message about the date my Premium expires, some other info about Premium, and a link to PayPal that is the same as the one posted above.

David Trey staff
Replied on Jan 09, 2013 - 08:05

Erik,

We're sorry, but there seems to be an issue with our style file at the moment. The "Upgrade now" button is to the right side of the $29/year price in the middle of this window. Please try to highlight the whole text on this page to see it. We will correct this link as soon as we can.


Best regards,
David

Erik Alfkin
Replied on Jan 09, 2013 - 08:08

I see it now. Premium successfully renewed. Thank you.

E
Emmett premium
Replied on Jan 09, 2013 - 14:48

Hey David,
Can you tell me how to find my renewal date as well so I can stay on top of my renewal?
Emmett Osborn

David Trey staff
Replied on Jan 09, 2013 - 14:53

Emmett,

It's located on the Premium page. Log into the web-app, click on the gear icon in top-right corner and choose "Todoist Premium". You should see the date at the top of the popup window.

If you have a payment subscription set up on your PayPal account, it will renew automatically, though.


Best regards,
David

J
Judith premium
Replied on Mar 20, 2014 - 04:57

Hi David Trey,

my subscription expires April 15th, can i renew it now? how? i dont see any button to do so right now
Or does the button appear when the expiration day arrives?
(dont want to renew automatically with Paypal)

David Trey staff
Replied on Mar 20, 2014 - 08:13

Hello Judith,

If you've paid with PayPal before, then you will have to cancel the related payment subscription directly on your PayPal account otherwise it will automatically send the payment.

Aside from that, you can renew anytime. Simply go to https://todoist.com/premium and click on the "Extend" button (while being logged into Todoist).


Best regards,
David