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windows app stuck on help labels screen with no option to get back

PF

Went to help on labels using the Windows app and can not get back to my todois main page

All responses

David Trey staff
Replied on Jan 07, 2013 - 17:11 UTC

Hello Paul,

Please click on the Todoist system notification icon (in the tray) and choose "Logout". After you log back in, this issue should be fixed.


Best regards,
David

C
Caleb
Replied on Jan 07, 2013 - 17:45 UTC

how do i log back in. i am now logged out, I get the same message, but i have no means to log in that I can find.

PF
Paul Fitton premium
Replied on Jan 07, 2013 - 17:57 UTC

I am able to logout, but now when I start up Todoist, I get an unexpected error has occured, please restart and if the problem persists contact us.

David Trey staff
Replied on Jan 07, 2013 - 18:08 UTC

Could you please send screenshots showing this issue to david@doist.io ?

Using the Logout option should instantly redirect you to the login page where you can type your email/password combination.


Best regards,
David

PF
Paul Fitton premium
Replied on Jan 07, 2013 - 18:11 UTC

I rebooted my latop and it seems to stay up running, if it happens again, I will send the screen shot to you.

Thanks,
Paul

C
Caleb
Replied on Jan 07, 2013 - 20:33 UTC

David, I continue to get the error. I have sent you the screen shots.