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Firefox install

R

Hi,

I installed the app in Firefox, and enabled it, however I can't figure out how to see it.

Thanks for your help,

Rose

All responses

David Trey staff
Replied on Jan 02, 2013 - 14:23

Hello Rose,

The app creates a small "TD" icon in the top-right corner, next to the arrow buttons (and reload and home). Also, please make sure that you've reloaded Firefox after installing the add-on.


Best regards,
David

David Roger Kinlay premium
Replied on Oct 06, 2013 - 02:48

Why is the Firefox browser extensions not compatible with Firefox 25 beta app?

Brendon Wadey staff
Replied on Oct 06, 2013 - 16:29

Hi David,

We do not fully support beta browsers. Most of the time the issues are resolved when the browser comes out of beta. Nonetheless, please let me know what the exact issue is. Also, try clearing the cache for Firefox and see if it works.

Thanks,
Brendon.

David Roger Kinlay premium
Replied on Oct 06, 2013 - 16:33

It's available as an add on I think but can't install it as it says incompatible

Brendon Wadey staff
Replied on Oct 06, 2013 - 16:49

David,

Yes, our current version isn't coded to support the latest beta. We will push updates out that will allow it to work in the near future.

Thanks,
Brendon.