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Clicked on Google authentication by mistake

I am using the Windows desktop app and this morning when it opened it asked for my user name and password. I clicked on Google authentication and entered my credentials incorrectly and got this error:
Error: invalid_request
Error in parsing the OpenID auth request.

I am now unable to clear this warning page and get back to authenticate. What do I need to do to be able to access the Windows app again?

All responses

David Trey staff
Replied on Dec 28, 2012 - 09:37

Hello Howard,

Please open the Todoist for Windows app and you will see a tray icon in the Notification Area. Click on it and choose "Logout" from the context menu. This should bring you back to the login page.


Best regards,
David

Howard Austin premium
Replied on Dec 28, 2012 - 10:28

Thank you very much for the quick reply. I'm able to access my to dos again!

RM
Ron Maxseiner premium
Replied on Jan 13, 2013 - 14:30

Is there any way to put link or note on the google login page to allow a person to easily undo this mistake? I made the same mistake and then had to search for a way to undo it.

David Trey staff
Replied on Jan 13, 2013 - 14:55

Hello Ron,

We will certainly consider to clarify it or provide a better solution to log out or get back to the previous page. Sorry for the inconvenience.


Best regards,
David

SK
Silje K. Erlandsen
Replied on Jan 17, 2013 - 03:41

Hi!

I have kind of the same problem. I used my google account to log in, and there was an error. I didn't manage to go back, and then I clicked the Google icon, as there was nothing else to click on. That brought me to a normal compromised "google search" page, from which I am unable to get away from. I tried using the "logout" from the google upper line (where it says - gmail-calendar-news-etc), but it doesn't respond.

I tried uninnstalling the app and innstall it over again, but it didn't solve the problem - I'm still stuck on the google search page.

Please help me!

David Trey staff
Replied on Jan 17, 2013 - 06:48

Hello Silje,

Please click on the Todoist icon in the notification area (system tray) and use the "Logout" option.


Best regards,
David

SK
Silje K. Erlandsen
Replied on Jan 17, 2013 - 07:45

It still doesn't work... Still stuck on the same google search page even after logging out and quitting the program.

David Trey staff
Replied on Jan 17, 2013 - 08:16

Silje,

Please clarify - you did click on the Logout option from the Todoist icon in the system tray and not the one in Google itself? If so, it must redirect you back to the login page (the general Todoist login, not Google login), but it will redirect you right away, you shouldn't quit the app after you click logout.


Best regards,
David