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Mac app

RB

It won't go past the open screen. It just has the logo
3 blinking dots and nothing else, for hours. I've left it gone away and came back. I've quit a reloaded it. Deleted the app and reinstalled.

I'm stuck

All responses

RK
Rainer Koch premium
Replied on Dec 19, 2012 - 04:07

The same here. The Website works.

AO
Audrey Orenstein premium
Replied on Dec 19, 2012 - 06:39

Ditto! I quit out of app, shout down the Android version and restarted both. No change. Everything was working peachy until last night.

David Trey staff
Replied on Dec 19, 2012 - 06:57

Hello,

Please try to log out a shown on this screenshot: https://d2dq6e731uoz0t.cloudfront.net/cb504d49b35d4d5e6d62497eea81ed3a/as/Screen+Shot+2012-12-17+at+2.32.43+PM.png and let me know if it solves this issue.


Best regards,
David

AO
Audrey Orenstein premium
Replied on Dec 19, 2012 - 07:23

Yes, that was great! Thanks. I guess the bottom line is that it's a bit confusing to know how to quit/shut down/log out to "reset" the environment. But I'll try to keep that in mind for the future when things are out of sync. Much appreciated.

RB
Randy Botti premium
Replied on Dec 19, 2012 - 09:18

Thanks, that was simple

Amir Salihefendic staff
Replied on Dec 19, 2012 - 09:46

Hi All

Does anybody know how to reproduce this :-( We are aware of this issue, but simply can't reproduce it.

Best regards,
Amir

RB
Randy Botti premium
Replied on Dec 19, 2012 - 09:53

Let me fool around and get back, I don't remember how it started. I'm on a 2012 15" MBPr running 10.8.2

U
Unknown
Replied on Dec 19, 2012 - 10:25

Resolved.
I will try track how reproduce it.

JW
Jeffrey White
Replied on Dec 19, 2012 - 11:14

Same thing here. Though, when I click on TD in the menu bar (which doesn't even show a number) it just shows or hides the dysfunctional screen.

RK
Rainer Koch premium
Replied on Dec 19, 2012 - 12:00

Resolved, thanks!

JW
Jeffrey White
Replied on Dec 19, 2012 - 13:55

Not resolved. Any other ideas?