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Notes keep crashing the desktop app

BM

Darlings - love the desktop app (running on Windows 7 64-bit HP), but every time I enter a note next to a task, it crashes! Anything I can do? Or do you know about this already?

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David Trey staff
Replied on Dec 19, 2012 - 12:35 UTC

Hello Bill,

We can't reproduce this issue. Please tell me:
- Which version of the app are you using (you can check the number in the Control Panel -> Programs and Features)?
- From which view are you trying to add a note - from a project or the 7 days view (or a different search result)?
- In what language are you using our app?
- At which point does this issue occur - when you click on the note icon, when you start typing the note or when you try to save it?


Best regards,
David

BM
Bill Maslen premium
Replied on Dec 19, 2012 - 12:41 UTC

Hi David,

Actually, when I started again this morning, launching the desktop app with some trepidation and then boldly entering lots of notes, I found it's all sorted itself out.

It's a classic example of install something, then reboot before trying it out in anger. Yesterday I installed the desktop app, entered lots of new tasks, then started adding notes. And encountered multiple crashes (in single project view, as it happens, and the crashes happened mainly when I exited from "Notes" view, but also occasionally when saving individual notes: my system is running UK English).

Today I've rebooted my machine, started up the desktop app again, and it appears (so far) to be rock-solid. So I've put the whole experience down to the complexity of modern computing environments, not a bug as such!

I love the app - I've always run Todoist as a pinned tab in Chrome, but this is actually much more convenient, and I've now got a bunch of colleagues eyeing my multi-platform setup with envy. Now all I need is an iPad-optimised version!

Cheers,
Bill