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Mac App not connecting

JZ

No problems with iOS apps, but Mac OS X app is not connecting. The app starts but doesn't get past the animated squares.

I've tried restarting my computer and re-installing the app. I've got version 2.5. It was working until yesterday.

All responses

David Trey staff
Replied on Dec 18, 2012 - 16:02 UTC

Hello Jay,

Please tell me - have you tried logging out as shown on this screenshot https://d2dq6e731uoz0t.cloudfront.net/cb504d49b35d4d5e6d62497eea81ed3a/as/Screen+Shot+2012-12-17+at+2.32.43+PM.png and let me know if the issue persists after you log back in.


Best regards,
David

JZ
Jay Zipursky
Replied on Dec 18, 2012 - 16:06 UTC

That was it. Thanks!