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Only Email reminder available

Hi,

I have a little problem. I discovered the options for reminders today and selected the push to mobile-option (testing works) as default reminder. But I can only select "Email" as reminder in my tasks.

Kind regards

All responses

David Trey staff
Replied on Dec 14, 2012 - 08:15

Hello Felix,

We're sorry for the inconvenience, we're working on this issue and there will be "push notification" available as an option in the web-interface.

However, aside from email, you should also see "mobile" as an option. Please make sure that you've added your phone number in the Settings -> Reminders (incl. country and/or area code, a plus sign, no spaces or dashes, for example: +48123456789).


Best regards,
David

Felix Griewald premium
Replied on Dec 14, 2012 - 10:34

Yes, if I configure SMS I can see that too, only the push to mobile option is missing. I hope it will be fixed soon, good luck :)

Kind regards
Felix

wiam.firouzabadi premium
Replied on Aug 21, 2013 - 02:50

Hello,

Is it possible to receive a reminder with a push and per email?

David Trey staff
Replied on Aug 21, 2013 - 06:48

Hello,

Yes, that's possible. To do so, please right-click on a task, go to the "Reminders" menu and here you can add multiple reminders for each task for different times of different types and with different methods.


Best regards,
David

wiam.firouzabadi premium
Replied on Aug 21, 2013 - 07:11

Hello,

Thank you for your answer, but I can only choose between "Email" or "Push mobile".

What I would like is to receive a reminder for the same task, per email and via a push.

Here, I can only choose if I want a reminder per email or push but I want both, if possible.

Thank you

Wiam

David Trey staff
Replied on Aug 21, 2013 - 07:45

Wiam,

To clarify - it is nor possible to choose an "email and push" reminder, but you can add one reminder and set it to "Email" and then add another reminder (could have the same date and time or recurrence pattern) and set this one to "Push mobile". Both would be added and sent out each through the method of your choice.


Best regards,
David

wiam.firouzabadi premium
Replied on Aug 21, 2013 - 07:59

Oh, Alright. Thank you very much David :)