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Can't complete a task

M

So using todoist on chrome over SSL I can't complete tasks... Doesn't make the product all that useful

All responses

David Trey staff
Replied on Nov 24, 2012 - 07:27 UTC

Hello Mark,

Please tell me:
- What's the exact due date of the task you're trying to complete?
- In what view are you trying to complete the task (in a project, label search result etc.)?
- What happens exactly if you check the task off? Do you see any error messages, does your browser crash?


Best regards,
David

M
Mark
Replied on Nov 24, 2012 - 11:03 UTC

I only have 1 task since I wanted to try out recurring tasks. I click the checkbox and see a bunch of vertical black lines cycle through the checkbox, but the task never gets marked completed or updated for the next day. There are no error messages and the browser does not crash. The task just doesn't update.

David Trey staff
Replied on Nov 24, 2012 - 12:47 UTC

Mark,

Please tell me - what's the exact due date you've used in this task? What did you type into the due date field?


Best regards,
David

M
Mark
Replied on Nov 24, 2012 - 20:38 UTC

"every day 9am"

David Trey staff
Replied on Nov 25, 2012 - 05:48 UTC

Mark,

Please tell me - how did you add this date? Did you use the mobile app? This date format is not supported by Todoist and attempting to add it on the web-app shows an "Invalid date format" error.

Please change the date to "every day @ 9am" or "every day at 9am" and let me know if it solves this issue.


Best regards,
David