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Lost all my projects

MB

I signed in via google and
all my projects vanished!

HELP!

Mr. B

All responses

David Trey staff
Replied on Nov 05, 2012 - 08:41

Hello Mr. B,

If you've had a Todoist account linked to a different email address and then created a new account using your Google Account then, in order to link your existing account, please log in with GMail, then go to Preferences (gear icon in upper-right corner) -> Authorizations and deauthorize Google, then change the email address of this account. Now you'll be able to reuse this address with your existing account (change it in the Preferences -> Account section) and then authorize Google.

If you've always used your Google Account with Todoist and today all tasks and projects are gone, please log out, clear your browser's cache and offline data, reload the browser and log back in.


Best regards,
David

MB
Mr. B
Replied on Nov 07, 2012 - 19:58

The gear icon only has settings.
and I could not find Authorizations.

Help!

David Trey staff
Replied on Nov 07, 2012 - 23:52

Hell Mr. B,

Please click on "Settings" to see a popup window with multiple tabs. one of these tabs is "Authorizations".


Best regards,
David

RG
Richie Garard premium
Replied on Feb 19, 2014 - 21:11

hi,

These are my only tabs. http://gyazo.com/2478efb69f31c257e76147c9d6f22ed9

no authorizations.

thanks

Brendon Wadey staff
Replied on Feb 19, 2014 - 21:27

Richie,

Sorry about that, that section has recently changed. It would be Settings, then Account, and it's listed at the bottom of that page.

Regards,
Brendon.

RG
Richie Garard premium
Replied on Feb 19, 2014 - 23:46

Hi! thank you for your reply.

The bottom of my page says it has been connected to my gmail but I do not see the plugin tab that is supposed to be below my email entries. The one labeled todoist at the bottom of the email page but I did see it in one of the other emails managed for me, but not on the actual email that I connected it with. How cant his be remedied? thank you.

David Trey staff
Replied on Feb 20, 2014 - 08:41

Hello Richie,

There are two separate topics here:

1. Linking an account with Gmail - this can be done so that you can log into Todoist using your Google Login. This has nothing to do with our Gmail plugin or adding emails as tasks.

2. Using our Gmail plugin - this is possible after installing it from https://todoist.com/gmail If you log into your Todoist account using Gmail and it's the same Gmail account that you use to manage your email, it will work. If you want to use a different Gmail Inbox from a different Gmail address, then you should use manual login to Todoist which can be done after setting a password for your Todoist account in Settings -> Account otherwise, it will log you into the same Google Account as the one you use for mail.


Best regards,
David