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Firefox and gmail integration not working

KD

Hi! The "add email as task" link has disappeared, as has "add website as task." I am using Firefox 16.0.1, with the Todoist plugin 2.6, last updated on Oct 22 (I tried to re-install the plugin first to solve the problem). When looking for the "add email link," I do have the message open when looking for the link. Can you advise? I have the same problem on both desktop and laptop machine, same details.

All responses

David Trey staff
Replied on Oct 25, 2012 - 01:32

Hello Kyle,

we're very sorry for the inconvenience, we are aware of this issue, it occurred upon the release of Firefox 16 and it's working on any other browser. We are already working on fixing this issue in the Firefox plugin.


Best regards,
David

CF
Chad Farmer
Replied on Oct 25, 2012 - 06:03

I don't see that it is working with Chrome - as of 10/25

David Trey staff
Replied on Oct 25, 2012 - 06:12

Hello Chad,

I've just checked and it's working in Chrome (Version 22.0.1229.94 m).

Please tell me:
- Are you using any Labs extensions in your GMail?
- Are you within a project, scrolled down to the bottom of the list where you see "Add task"?


Best regards,
David

David Trey staff
Replied on Nov 07, 2012 - 00:33

Hello,

The updated version of our Firefox plugin has now been reviewed by Mozilla and version 3.0 can be downloaded and installed from this location: https://addons.mozilla.org/en-US/firefox/addon/todoist/

It fixes the issue regarding the "Add website/email as task" in Firefox 16.


Best regards,
David

Stephen Osborne
Replied on Nov 07, 2013 - 03:36

Hello everyone, I'm still on FF 21.0 (as updating has caused other addons that I use to not function) and have just download Todoist/Gmail addon | the Todoist box is available in the bottom right corner but as with Kyle above I see no link (button) for "add website as task." | any solution welcome

David Trey staff
Replied on Nov 07, 2013 - 07:17

Hello Stephen,

Technically we can unfortunately not guarantee correct functionality with old versions of Firefox although theoretically it should work on FF 21.

Please tell me - are you using a GMail Labs extension called "Preview Pane"? If so - this extension hides the standard URL Gmail uses which contains the ID of the mail making it impossible for our plugin to recognize if and what email you've opened.


Best regards,
David

yossigoldfarb
Replied on Apr 03, 2014 - 18:03

hi i am using ff 20.0.1and i cannot find the todoist button for gmail. is there a way of enabling this?

Brendon Wadey staff
Replied on Apr 03, 2014 - 18:28

Hi,

As David explained, we don't exactly support these older versions, and that simply could be the cause. But also confirm, that it's accepting all third party cookies, and that Preview Pane is not enabled in Gmail.

Regards,
Brendon.

yossigoldfarb
Replied on Apr 03, 2014 - 19:52

Thanks Brendon. It was the preview pane. All good now.