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SMS Reminders Have Stopped Working

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Hi,

I've not made any changes to my settings, however, I've noticed that SMS reminders no longer work. Has this feature been deprecated?

I tried sending a test SMS from the Preferences section but it failed.

Thanks,

Peter.

All responses

David Trey staff
Replied on Oct 24, 2012 - 06:02 UTC

Hello Peter,

please tell me - did you try to send a test through each of the outgoing hosts? If you try to edit your phone number, you will see a "Number to sent from" drop-down list. Select each of the 3 outgoing hosts and send a test through them.

If none of them works, please send your full phone number to david@doist.io and we will contact our SMS provider about this issue.


Best regards,
David

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Peter McPhee premium
Replied on Oct 28, 2012 - 19:15 UTC

Yes, I tried each of the 3 hosts, however, neither worked.

I have forwarded my number onto David as requested.

Thanks,

Peter.

MM
Marcel Marais
Replied on Nov 14, 2012 - 22:56 UTC

I especially upgraded to premium for this service which is also not working for me. I will email my number to David.

Thanks
Marcel

Eduardo Silva premium
Replied on Jul 01, 2013 - 20:20 UTC

Changing the outgoing number fixed my problem. Thanks for the advice!