+ Add Question

BUG: Offline support breaks


I just did about 3 hours of work on the plane, updating my to do list in the offline HTML5 version. Just as I was about to shut down, Chrome unexpectedly quit and took with it all of my to do list changes. Chrome itself rebooted to the same state in my offline gmail but my todoist changes are all toast.

Need a fix.

All responses

David Trey staff
Replied on Oct 21, 2012 - 13:35

Hello Adam,

we're very sorry for the inconvenience. In order to identify this bug and prevent it from occurring again, we'll need to be able to find the circumstances to reproduce it. Could you please tell me:
- What version of Chrome are you using and on what device?
- Can you remember what was the last thing you did in Todoist before it crashed?
- Did you add a large amount of tasks or projects in offline mode?
- Are you sure the changes are lost? After syncing with Chrome, please try to use a different browser to access Todoist and see if some of them have been synchronized.

Best regards,