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I'm not receiving the mobile notifications, why?

K

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David Trey staff
Replied on Oct 10, 2012 - 12:41

Hello Karl,

please make sure you're using your full phone number incl. country and area code formatted like this:

+48123456789

with no dashes or spaces. Then try to use the "send a test" option in Preferences -> Reminders and repeat this test selecting each of our 3 outgoing hosts (from the "Number to send from" drop-down menu).

If neither the US, nor the Canadian hosts work, please send your full phone number to david@todoist.com and we will contact our SMS provider about this issue.


Best regards,
David