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I'm not receiving the SMS alerts

PN

I've stopped receiving these alerts !!!! Please help.

All responses

PN
Pedro Nunes premium
Replied on Oct 01, 2012 - 08:24 UTC

SMS test button does not work either.

David Trey staff
Replied on Oct 01, 2012 - 08:50 UTC

Hello Pedro,

please make sure that your phone number is added in the following format (incl. country/area code):

+48123456789

Also, try to use the "send a test" option 3 times selecting a different outgoing host from the "number to send from" drop-down menu.

If neither helps, please send your full phone number to david@doist.io and I will contact our SMS provider about this issue.


Best regards,
David

PN
Pedro Nunes premium
Replied on Oct 01, 2012 - 09:06 UTC

Tested with a different outgoing host and it worked.

Thank you for the quick reply, David!

Regards