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Where are my tasks ???

KC

Today I've realized, that allmost all tasks in one of my project disapeared. How can I restore them?

It's concerns all, not done subtasks of parent task "AKTUALNE" in project called "Bieżące"

All responses

David Trey staff
Replied on Sep 11, 2012 - 06:24

Hello Krzysztof,

please log out of Todoist, clear your browser's cache and offline data storage, reload the browser and log back in directly to https://todoist.cm without using a bookmark.

If this won't solve this issue, please tell me:
- What browser are you using?
- Can you reproduce this issue in at least 1 different browser (if so - which one)?
- Can you remember when exactly this issue occurred? After completing a certain task? Did you move tasks between projects etc.?
- Can you find any of these tasks by using the in-task query (q: word) incl. a full word that should occur in at least one of them?


Best regards,
David

KC
Krzysztof Chmielewski
Replied on Sep 12, 2012 - 01:59

I've logged out and log in by the new browser, I never used before. Tasks are gone in any browser.
For everyday, I use Google Chrome, currently 21.0.1180.89 m

This issue occurred in the morning, when a waked up my laptop.

The tasks are missing in the query results as well as in Daily Digest mail

David Trey staff
Replied on Sep 12, 2012 - 07:40

Krzysztof,

please tell me:
- Did you ever move these tasks to or from a different project?
- Can you find them in the "Get completed tasks" list at the bottom?
- Can you find them in the "# Completed" history at the top?


Best regards,
David

KC
Krzysztof Chmielewski
Replied on Sep 14, 2012 - 11:43

- No, I had not mobe tasks resently
- No, there are not in Completed tasks as well as in # Completed.

All missing tasks was uncompleted.

David Trey staff
Replied on Sep 14, 2012 - 13:07

Krzysztof,

we're very sorry for the inconvenience, I will pass this issue to the developers.

Please also tell me - have you ever accessed Todoist through a mobile app or a plugin or any source other than the main web-app?


Best regards,
David