My To Do list in Outlook is stuck in offline mode, but I have an internet connection. I can even launch the help from the bottom. How do I get it to sync and enable reminders?
there should be a small triangle with an exclamation mark in the top-right corner which you can click and the changes will be synchronized with the server.
Please clarify - do you see an error message saying that "you're offline"? If so - when exactly does it appear? Each time you open Outlook, log in to Todoist, make a change etc.?
As for the second issue - you can add a reminder to any task by right-clicking on it and choosing "Reminder". If the task has a specified due time, the reminder can be "relative" (xx minutes/hours/days before deadline) otherwise it can be "absolute" in which case you can use any date/time format supported by Todoist.
If you choose a default reminder method in Preferences -> Reminders, each time you add a task with a certain due time, a reminder will be set automatically to "30 minutes before deadline".
Alternatively, you can type <remind tomorrow at 3pm> within a task name and a reminder will be set to this time.
There is a red triangle at the top of my Outlook add in. When I click it to force a sync, it continues to say I am offline. I can work within the list, but my changes are not syncing to the web.
When I try to add a reminder, it will not let me since I am in offline mode.
Does that help?
please tell me:
- Did you set Outlook itself to work in offline mode at any time?
- What version of Internet Explorer is installed on your computer (our plugin always uses IE to connect)?
- Can you access Todoist through IE (both http://todoist.com and http://todoist.com/?mini=1 )?
- Do you have any Outlook plugins or anti-virus software which may influence the networking?
-No, I never used offline mode in Outlook
- I use IE9
-Yes I can access Todoist on IE unsing both links
-I do not think so, but I run it on a work PC, so hard to say for sure. They had blocked all Outlook plugins at one time, but I had the open them back up so I could use Todoist, and it has been working fine for the last few weeks.
Just as I added this last reply, it has come out of offline mode. Maybe logging into Todoist on IE9 kicked it somehow? Back to working! :) Thanks for the help anyway.
if you experience this issue in the future, please try to clear Internet Explorer's cache.
Hi, im experiencing exactly the same problem...i'm online but the plugin on outlook is saying that its offline, i click the triangle and nothing...I have done lots of changes on my tasks and i'm afraid im going to lose everything if I close outlook.
Closing Outlook should not be a problem as the plugin can work in offline mode, save changes and sync them later, but please try to use the circular icon in the bottom-right corner to force a reload of the plugin (which should also trigger a sync).
Sorted, apparently the fact that I have an automatic proxy detection script on my network definition was causing a conflict with the plug in in outlook.